Clinical Education Manager

Clinical Education Manager

FLSA Classification: Exempt

Department: Clinical Education

Reports To: Director of Clinical Education

Direct Reports: 5 - 10

POSITION SUMMARY:

The Clinical Education Manager leads clinical onboarding and education for a rapidly growing home health agency. This role oversees the Clinical Education Department and ensures new clinicians are efficiently onboarded, clinically competent, and prepared to deliver high-quality, compliant care.

The Clinical Education Manager plays a key role in supporting organizational growth by evaluating and improving onboarding processes, education delivery, and workflows. This individual partners closely with Clinical Operations, Quality, Compliance, People Operations, and Informatics to ensure education programs scale effectively while maintaining regulatory standards.

RESPONSIBILITIES:

• Lead and manage the Clinical Education Department, including supervision, scheduling, and development of Clinical Educators.
• Utilizing adult learning principles, oversee the development, coordination and delivery of all clinical education programs, including new hire orientation, CEM’s, and annual regulatory training.
• Designs, implements, and continuously improves clinical new hire onboarding programs to support rapid, high-quality clinician integration
• Evaluates education workflows and onboarding processes to improve efficiency, consistency, and scalability.
• Collaborates with clinical leadership to identify educational needs and develop targeted programs to meet those needs
• Partners with clinical leadership to develop, implement, and continuously improve Innovive’s New Graduate training program.
• Ensure all education programs meet federal, state, and local regulatory requirements and Conditions of Participation.
• Collaborates with clinical leadership and cross-functional teams to align education with operational and growth needs.
• Oversee competency validation, skills assessments, required clinical training, and tracking to drive increased participation and compliance.
• Monitor onboarding metrics and education outcomes to drive data-informed improvements
• Provides operational support during compliance surveys, including compiling records and other requested materials.
• Participation as a member of the Compliance Committee.
• Research trends and best practices in clinical education and provide recommendations on changes to curriculum, training methods, etc.
• Performs other duties as assigned.

COMPETENCIES:

• Effective communication skills (verbal and written), documentations skills, interpersonal skills, and problem-solving skills.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Delegation - Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

REQUIRED QUALIFICATIONS:

• Bachelor’s degree in nursing (BSN) or other related field (see below)
• Current licensure as one of the following:
  • Registered Nurse (RN) by the Massachusetts Board of Nursing
  • Physical Therapist by the Massachusetts Board of Allied Health Professions
  • Occupational Therapist by the Massachusetts Board of Allied Health Professions
• 2 years management experience
• 5 years of direct clinical experience, home health experience preferred
• 2 years of experience in nursing education including content development
• Strong proficiency with Microsoft Office including PowerPoint, Outlook, Teams, and Word 
• Strong technical proficiency with demonstrated ability to leverage technology for training and education using remote learning platforms.
• Experience with electronic medical records systems Knowledge of home health regulations and Conditions of Participation
• Basic Life Support (BLS) certification

Preferred Education and Experience:

• Master's Degree in Nursing Education and/or Certificate in Nursing Education
• Master’s degree in Nursing, Therapy, Education, or related field
• Experience supporting growth, change, or process improvement in a scaling healthcare organization
• Knowledge of adult learning principles and competency-based education

PHYSICAL DEMANDS AND OFFICE ENVIRONMENT:

• Occasionally required to stand.
• Occasionally required to walk.
• Frequently required to sit.
• Continually required to use hands and fingers.
• Occasionally required climb, balance, bend, stoop, kneel or crawl.
• Occasionally required to lift/push light weights (less than 25 pounds).

Innovive Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Salary : $115,000