Veterinary Practice Manager

Department: Administrative

Location: Chattanooga, Tennessee

Compensation: $55,000 - $65,000 / year

Description

Lead. Grow. Elevate Veterinary Care.

Lookout Valley Veterinary Clinic is seeking an experienced Veterinary Practice Manager to lead operations at our established small animal veterinary hospital in Chattanooga, Tennessee.

This Veterinary Hospital Manager position is ideal for a leader with strong knowledge of veterinary medicine workflows, hospital financial management, and team development within a companion animal general practice.

If you have experience as a Practice Manager, Animal Hospital Manager, or Veterinary Operations Leader and are motivated to grow a thriving Chattanooga veterinary clinic — we encourage you to apply.

Located in Chattanooga, TN, Lookout Valley Veterinary Clinic is a well-established small animal general practice offering:

• Preventive & wellness care
• Advanced veterinary diagnostics
• Soft tissue surgery
• Veterinary dentistry
• Client education & long-term pet health partnerships

We are known in the Chattanooga community for compassionate, relationship-driven veterinary medicine and operational excellence.

Hospital Hours:
Monday–Friday: 8:30 AM – 5:00 PM
Saturday: 9:00 AM – 2:00 PM (2nd & 4th Saturdays)
Sunday: Closed

✨ Your Responsibilities as Practice Manager

As Practice Manager, you'll oversee the daily operations of the clinic while leading with empathy, clarity, and a focus on connection. You’ll help us continue building a culture that prioritizes team well-being, excellent care, and community relationships.

🧑‍⚕️ Team Leadership & Culture

• Build and retain a high-performing veterinary team
• Provide structured coaching, feedback, and performance management
• Promote accountability, collaboration, and emotional intelligence
• Reduce burnout through efficient workflows and staffing models
• Partner with the Medical Director and Regional support on hospital strategy and case support

⚙️ Veterinary Hospital Operations

• Oversee staffing, scheduling, compliance, and vendor management
• Maintain inventory control and cost management
• Ensure OSHA and regulatory compliance
• Optimize appointment flow and client experience

📊 Financial & Business Growth

• Manage P&L performance and hospital budgets
• Monitor KPIs (revenue, transactions, labor %, inventory %)
• Identify growth opportunities in dentistry, surgery, wellness plans, and preventive care
• Implement strategic initiatives to increase client retention and new client acquisition
• Partner with business and operational support teams at Innovetive Petcare

🤝 Client & Community Engagement

• Support elevated client communication standards
• Resolve escalated concerns with professionalism and empathy
• Represent the hospital within the Chattanooga community
  
  

Qualifications – Veterinary Hospital Manager

Required:

• 3–5 years of leadership experience in a veterinary hospital, specialty/ER, or healthcare setting
• Strong understanding of small animal veterinary workflows
• Experience managing veterinary support staff
• Budgeting, P&L, and KPI management experience
• Familiarity with PIMS systems (Cornerstone, ezyVet, Avimark, etc.)

Preferred:

• CVPM (Certified Veterinary Practice Manager) certification
• Multi-doctor veterinary practice experience
• Demonstrated revenue growth and team retention success
• Experience scaling or revitalizing a companion animal hospital
  
  

Compensation & Benefits

💰 Salary: $55,000–$65,000 annually (commensurate with experience) 🎯 Annual Performance Bonus (individual hospital performance)
Comprehensive Veterinary Leadership Benefits Package:

• Medical, Dental & Vision Insurance
• 401(k) with company match
• Paid Time Off
• Short & Long-Term Disability
• Life Insurance
• Employee Assistance Program
• Continuing Education (CE) Allowance
• Leadership Development Programs
• Employee Pet Care Discounts

Why Join Lookout Valley Veterinary Clinic?As part of Innovetive Petcare, you gain:

• Operational and HR support
• Mentorship from experienced veterinary leaders
• Career growth and leadership development pathways
• A people-first culture focused on sustainability in veterinary medicine

You’ll have the autonomy to lead a respected Chattanooga veterinary hospital — with the backing of a collaborative and growing veterinary network.
Apply Today – Veterinary Practice Manager in Chattanooga, TNIf you are an experienced Veterinary Practice Manager, Animal Hospital Manager, or Veterinary Operations Leader ready to elevate a small animal hospital in Chattanooga, apply today.

Join Lookout Valley Veterinary Clinic and help shape the future of veterinary care in Tennessee.