What are the responsibilities and job description for the Client Service Representative position at Innovetive Petcare?
Department: Receptionists
Location: Landisville, Pennsylvania
Compensation: $15.00 - $16.00 / hour
Client Service Representative (Veterinary Receptionist) – Landisville, PA
Landisville Animal Hospital
Location: Landisville, Pennsylvania
Job Type: Full-Time
Keywords: Client Service Representative, Veterinary Receptionist, Front Desk, Customer Service, Animal Hospital Jobs, Veterinary Jobs in Pennsylvania
About Landisville Animal HospitalLandisville Animal Hospital is a trusted veterinary practice serving pets and pet owners in Landisville, PA and surrounding communities. We are committed to compassionate patient care, excellent client communication, and a supportive team environment.
We are hiring a Client Service Representative (CSR) / Veterinary Receptionist to join our growing veterinary team. This role is ideal for someone with strong customer service skills who enjoys working with people and pets in a fast-paced animal hospital setting.
As a CSR, you will be the first point of contact for our clients and play a vital role in creating a positive experience for every visit.
Key Responsibilities
- Greet clients and patients in person and over the phone
- Schedule veterinary appointments and manage calendars
- Check clients in and out and process payments accurately
- Communicate clearly regarding services, estimates, and hospital policies
- Answer multi-line phones, emails, and client inquiries
- Maintain accurate client and patient records
- Collaborate with veterinarians and veterinary technicians
- Support daily front desk and hospital operations
- Previous customer service or receptionist experience required
- Veterinary or medical office experience preferred
- Strong communication and interpersonal skills
- Ability to multitask in a busy animal hospital environment
- Basic computer and data entry skills
- Compassion for animals and their owners
- Reliable, detail-oriented, and team-focused
- Competitive hourly pay based on experience
- Paid time off
- Health, dental, vision, and life insurance
- 401k with company match
- Free subscription to Calm Health
- Employee pet care discounts
- Training and growth opportunities
- Supportive and collaborative team culture
Apply today by submitting your resume. Qualified candidates will be contacted for next steps.
Salary : $15 - $16