What are the responsibilities and job description for the AR Coordinator position at Innovative Office Solutions LLC?
Job Title: AR Coordinator – Level 2
Department: Accounting
Status: Full Time / Non - Exempt
Reports To: Accounts Receivable Supervisor
Innovative Office Solutions wants to inspire people to love what they do and who they do it with. We have a culture and an environment that can’t be beat. An AR Coordinator Level 2 communicates past due balances on complex account collections and assists with the credit process. We offer competitive pay, benefits, PTO and a 401k match to all our Full Time employees. Apply Today!
Essential Functions:
- Handles all assigned account collections
- Ability to reprint invoices, summary invoices and statements correctly as requested
- Resolve customer billing and payment questions
- Process credit card payments and provide receipts
- Understands which customers receive specialty reports and the ability to produce copies as needed
- Collaborate with the AR Specialist/Manager when accounts reach their credit limit or are on credit hold in Facilis
- Knowledge of basic order, invoice, return history process and the ability to find PO's or returns
- Assist with AR inbox
- Provide or request POD copies, as needed
- Resolve advanced customer billing and payment questions
Minimum Qualifications:
- High School education or the equivalent
- 1 to 3 years experience
- Proficient with Microsoft Office products, including Word, Excel and PowerPoint
- Works well under pressure and achieves deadlines
- Must be outgoing and have good customer service skills
- Maintains positive attitude and has great communication with the team
- Ability to work well in a team environment
- Ability to work with detailed information accurately
- Ability to communicate both written and orally
As an Innovative Office Solutions employee, you are eligible for medical, dental, vision, HSA, FSA, Short and Long Term Disability, Basic Life and AD&D Insurance, Voluntary Life & AD&D Insurance, Voluntary Benefits and 401(k) if you work 30 or more hours per week. Benefits are effective on the first day of the month following or coinciding with 30 days of employment. Innovative also provides a discretionary yearly bonus based on company profitability.
Equal Employment Opportunity 09/2025
Salary : $20 - $24
