Human Resources Manager

Innovative Deliveries – Amazon DSP Location: North Salt Lake & American Fork, Utah – On-site role

Full-Time | Hourly Pay Range: Competitive for the DSP industry (commensurate with experience)

Who We Are

Innovative Deliveries is a high-volume, high-energy Amazon Delivery Service Partner with two contracts and 170–320 team members depending on season. We move fast, hold people accountable, and proudly run a “hire many, fire fast, retain the all-stars” culture that has built one of the strongest delivery teams in our market.

Our core values are simple but non-negotiable: We’re Safe | We Care | We’re Capable | We’re Driven

Our core focus is We Build Futures. For most of our drivers, this is a 2–5 year stepping-stone job. We pay top wages for entry level work and include benefits and even offer up to $5,250/year in tuition reimbursement because we genuinely want them to leave us better than they arrived—educated, skilled, confident, and ready for the next big thing.

Who You Are

You are an outgoing, organized, roll-up-your-sleeves HR leader who gets energized by people and volume—not drained by it. You’re the type who can do 15–25 interviews a week, onboard 10–20 new hires at a time (with help from our virtual assistant in the Philippines), and still have the bandwidth to walk the yard, high-five drivers, and solve problems on the spot.

You’re not afraid of a lean budget or a fast-paced environment. You’ve cut your teeth in high-turnover industries (retail, hospitality, logistics, staffing, or another DSP) and you’re ready to bring real HR structure without the corporate fluff.

What You’ll Do Every Week

• Conduct 15–25 interviews (mostly in-person)
• Own the full onboarding pipeline with our Philippines-based VA
• Prepare and audit payroll timecards (we use ADP Workplace Now)
• Respond to unemployment claims and garnishments quickly and accurately
• Be the friendly, approachable face of HR—celebrating wins, help coach drivers, and making sure people feel seen
• Run employee engagement events, tuition-reimbursement workshops, safety shout-outs, etc.
• Keep everything organized in Microsoft 365 (Teams, SharePoint, Forms, Planner, Excel—you name it)
• Partner with operations leadership to “fail fast” with poor fits and protect our culture
• Continually improve processes because “good enough” isn’t in your vocabulary

Must-Haves

• 2 years of real HR or recruiting experience in a high-volume, high-turnover environment
• Hands-on experience with payroll, unemployment claims, and garnishments
• Proven ability to manage remote/virtual support staff
• Intermediate-to-advanced Microsoft 365 skills
• Extroverted personality—you enjoy talking to 50 drivers a day
• Thick skin and a sense of humor (logistics is chaos and we embrace it)
• Alignment with our mission of building futures; you get excited when a driver tells you they just enrolled in nursing school because of the tuition benefit

Nice-to-Haves

• PHR/SHRM-CP
• Experience entry-level workforces

What We Offer

• Competitive hourly base for the DSP space strong performance bonus
• Health insurance
• 401(k) with match
• Real tuition reimbursement – Up to $5250/year (we practice what we preach)
• The chance to own HR end-to-end and make a visible impact every single day
• A team that works hard and celebrates harder

If you read this and thought, “Finally—an HR job that doesn’t bore me to death,” we want to meet you.

Apply on really with your resume and a quick note telling us why you’re excited about this exact role.

Innovative Deliveries is an equal-opportunity employer.

Pay: $26.00 - $35.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off
• Professional development assistance
• Tuition reimbursement

Work Location: In person