Accounts Receivable Specialist

Company Description

Innovative Concepts In Entertainment, Inc. (ICE) is a leading entertainment company headquartered in Clarence, New York. Specializing in creating innovative arcade games and entertainment solutions, ICE has established itself as a key player in the industry. The company is committed to delivering high-quality products and exceptional customer experiences. Located near Buffalo, NY, ICE fosters a culture of innovation and creativity in all that it does.

Role Description

This is a full-time, on-site role for an Accounts Receivable Specialist located in Buffalo, NY. This position is responsible for proactively monitoring the accounts receivable to ensure payments are being received timely and if not, communicate with the customer, internal sales team and management for assistance to ensure receivables are collected in a timely manner.

Duties/Responsibilities:

· Review incoming wire and ACH transfers on daily basis to identify account application

· Review accounts receivable aging on a daily basis for targeting accounts for communication and follow up

· Review customer accounts on a regular basis to determine application of prepayments

· Review invoicing on a daily basis for purposes of proactively contacting customers with early payment discounts, identify orders that are on prepay payment terms for payment application and orders for which extended payment terms are provided for subsequent Excel spreadsheet setup

· Communicate with customers on a daily basis via email and telephone to request payment and information as well as follow up on payment requests and customer queries

· Prepare and maintain monthly Excel cash receipt forecast; update daily and provide to management          

· Research account discrepancies between ERP system and customer

· Manage receivables for which extended term payment schedules are provided to provide communication to customers of due dates prior to due date

· Crosstrain on preparation of sales orders entry and invoice processing to provide backup when regularly assigned staff is not at work

· Assist with customs documents for foreign customers including preparation of commercial invoice, packing list, certificate of origin in either Excel or Word format; and visits to Chamber of Commerce (2.5 away) to obtain stamps and signatures.

· Work with CFO, financial analyst and the sales team to resolve discrepancies and complete tasks

· Other accounting-related tasks and filing as required/determined

Required Skills and Abilities:

· Must be organized, proactive, have attention to details, and ability to multitask

· Excellent interpersonal and customer service skills are needed

· Ability to exercise tact, courtesy, and ethics when dealing with customers and employees

· Excellent time management skills with a proven ability to meet deadlines.

· Good written and oral communication skills.

Educational and Experience:

- Associates degree preferred

- Experience with MS Office (Outlook and Word) is a must

-Intermediate knowledge of Excel is required

- Experience with sales/billing/collections process (required) of a manufacturer (strongly preferred)

Physical Requirements:

- Prolonged periods of sitting at a desk and working on a computer.

- Must be able to lift up to 30 pounds at times. Typically less than 30 lbs.