What are the responsibilities and job description for the Care Management Assistant position at InnovaCare Management Services Company, LLC?
Essential Job Functions
- Provides administrative support to case manager and clinic team by:
- Reviewing daily schedules to identify high-cost patients
- Participate in daily clinic morning huddles
- Participate in weekly UM/CM rounds
- Perform task-driven outreach according to plan of care
- Schedules follow up appointments after ED events
- Send letters / reminder for patients not seen not established
- Follow up with other teams for pending tasks completeness
- Provides Tier Two patient outreach for short term case management
- Follows up on referral/ DME / specialists visits completeness with patients
- Assists with required paperwork from hospitals. SNFs. LTAC, Home health
- Tuck in calls to real time rising risk patients
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Assists case manager and clinic staff with daily outreach for specific tasks
- Confirm medication is being taken
- Confirm patient attended specialist appointment and update goals
- Confirm patient has received DME, HHC or any resources outlines in the plan of care
Minimum Required Education, Experience & Skills
- College degree or completion of college courses in healthcare, care management, or similar focus.
- Medical Assistant, health coaching, or care management prior experience preferred
Preferred Education, Experience & Skills
- Good interpersonal skills
- Able to stay in constant communication with the team.
- Able to multitask in a fast-paced environment
- Bilingual in English/Spanish preferred but not required
At InnovaCare Health, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, military and veteran status, and any other characteristic protected by applicable law. InnovaCare Health believes that diversity and inclusion among our employees is critical to our success as a company. We support an inclusive workplace where employees excel based on personal merit, qualifications, experience, ability, and job performance.
