What are the responsibilities and job description for the Senior Account Executive, CRM position at INNOCEAN?
INNOCEAN USA, a full-service advertising agency, is looking for a skilled Senior Account Executive, CRM to join our team! We don't just look for fresh talent; we look for fresh thinkers.
The Senior Account Executive is responsible for the day-to-day management of client’s automotive campaigns and initiatives and ensure that the agency delivers quality work on time and within budget. The Senior Account Executive has great client contact skills including conducting presentations, trouble-shooting problems and thinking on their feet.
ESSENTIAL DUTIES/RESPONSIBILITIES
• Work with the client on a daily basis to identify needs and expectations on campaigns initiatives
• Initiate projects derived from media plan (if applicable), client/business needs, and creative ideas. Accurately plan and forecast project budgets
• Deliver on (medium to large sized scope) self-contained projects unaided.
• Takes ownership of deliverables and facilitates work effectively across internal teams and vendors
• Brief creative and production teams on project initiatives
• Identify key stakeholders and disseminate information as necessary
• Present/communicate progress and outcome of projects to clients and determine best next steps
• Facilitate internal and client reviews, update status documents, legal routing, contact reports, and meeting coordination
• Own results – articulate past results and measurements strategy/optimizations
• Show solid knowledge of the client’s business (including pricing, product, sales, marketing channels, strategies, and competitive landscape). Able to lead client discussions regarding marketing insights and recommendations
• Oversee the efforts of junior staff and provide guidance on projects
• Oversee internal process
• Manage relationships with ongoing partners/vendors
• Assist with vendor contracting
• Working knowledge of budget management and accruals
REQUIREMENTS
• 3-5 years’ experience in a client services function within a CRM, Marketing, Advertising, or Business-related field
• Strong presentation and communication skills
• Ability to stay organized and manage multiple projects efficiently
• Ability to assess a situation and make sound judgment calls / recommendations
• Foster positive relationships with clients, external partners, and internal teams
• Knowledgeable in MS software, Word, Power Point and Excel, Jira, Basecamp, Salesforce
BENEFITS
• Low-cost health benefits to choose from
• 401k match
• Wellness reimbursement program
• Company paid short- and long-term disability, and basic life
• Generous PTO
• On-site Barista
• Beautiful campus across from the Pacific Ocean
Salary range: $80,000 to $82,000
Pay is dependent upon several factors including but not limited to: years of experience, client, training, and transferable skills.
Who are we? We are a global brand growth company, independent in spirit, built on one belief: if it doesn’t move people, it won’t move business. So, we go where others don’t. Deep inside human life. Closer to what people think, feel, value, and do. We’ve built the tools and methods to get there and stay there. The closeness is our advantage. That’s where momentum and growth live.
Salary : $80,000 - $82,000