Spa Receptionist

Job Summary
We are seeking an energetic and friendly Spa Receptionist to be the welcoming face of our wellness center. In this vital role, you will manage the front desk operations, provide exceptional customer service, and ensure a smooth flow of daily activities. Your positive attitude and organizational skills will help create a relaxing environment for our clients while efficiently handling administrative tasks. This paid position offers an exciting opportunity to be part of a vibrant team dedicated to health, relaxation, and well-being.

Responsibilities

• Greet clients warmly upon arrival and assist with check-in procedures
• Manage multi-line phone systems to answer inquiries, schedule appointments, and direct calls professionally
• Book, confirm, and modify spa appointments using scheduling software and calendar management tools
• Handle client inquiries via phone, email, or in person with excellent phone etiquette and customer support skills
• Maintain accurate records of appointments, client information, and billing details using computer literacy and data entry skills
• Process payments and perform basic bookkeeping tasks using QuickBooks or similar accounting software
• Keep the reception area organized, tidy, and stocked with necessary supplies; perform clerical duties such as filing, proofreading, and document management

Qualifications

• Previous office management or administrative experience preferred; experience in a spa or wellness setting is a plus
• Strong computer skills including proficiency in Microsoft Office (Word, Excel), Google Workspace, and data entry applications
• Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment
• Bilingual abilities are highly desirable to serve diverse clientele effectively
• Demonstrated customer service expertise with professional phone etiquette and interpersonal skills
• Familiarity with office equipment such as multi-line phones, printers, and fax machines
• Personal assistant or calendar management experience is advantageous for scheduling appointments and managing time effectively

Join our team to deliver outstanding service in a lively atmosphere where your organizational talents help clients feel relaxed from the moment they walk through the door. We value your dedication to creating a welcoming environment while supporting your professional growth in administrative excellence.

Pay: From $18.00 per hour

Benefits:

• Employee discount

Work Location: In person

Salary : $18