Property Manager – Boutique Inn (Downtown Napa)

Overview

We are seeking a reliable, hands-on Property Manager to oversee the day-to-day operations of a 10-room boutique inn in downtown Napa.

This role combines operational management, guest communication, and property oversight. The inn offers a streamlined, well-managed guest experience that prioritizes comfort, privacy, and ease, while ensuring support is available when needed.

The goal is to maintain a consistent, well-run property where details are handled, standards are upheld, and guests have a smooth and reliable stay.

This is a hands-on role for someone who takes ownership and keeps things running without constant oversight.

Core Responsibilities

Operations & Property Management

· Oversee daily operations and ensure the property runs smoothly and consistently

· Inspect rooms and coordinate housekeeping to maintain high standards

· Monitor overall property condition

· Perform minor maintenance and basic troubleshooting

Guest Communication & Presence

· Maintain clear, timely, and professional communication with guests

· Ensure guests feel supported and assistance is available

· Respond promptly and professionally to guest questions or issues

· Monitor and respond to guest reviews

· Maintain working knowledge of Napa Valley offerings and provide recommendations when needed

Pricing & Booking Management

· Manage rates and availability

· Adjust pricing based on demand and events

· Monitor reservations and restrictions

Vendor Coordination

· Manage relationships with local vendors

· Ensure work is completed properly

· Replace underperforming vendors

Inventory & Property Standards

· Monitor and order supplies

· Maintain high attention to detail

· Keep spaces clean, stocked, and presentable

Light Food & Beverage Setup

· Maintain grab-and-go setup

· Restock fresh fruit, coffee, and light snack and breakfast offerings

· Pick up pastries on weekends

On-Call & Emergency Response

· Respond to urgent issues outside regular hours

· Handle emergencies such as lockouts or HVAC issues

· Respond on-site when needed

What We Are Looking For

· 3 years experience in hospitality or property management

· Experience managing operations independently

· Strong attention to detail and accountability

· Ability to work without supervision

· Comfortable with systems and property technology

· Must be available to work weekends

· Familiarity with Napa Valley or ability to learn quickly

Compensation

Starting at $60,000 annually, plus performance-based bonus tied to occupancy and operational performance.

With bonus, this role offers strong growth potential for candidates who take ownership and drive results.

Additional Information

This role includes a 90-day introductory period during which performance, reliability, and overall fit will be evaluated.

Pay: $52,239.71 - $62,912.34 per year

Application Question(s):

• Briefly describe your experience managing the daily operations of a small property or similar business.
• Why does this role interest you?
• Are you able to respond on-site within 20–30 minutes if an urgent issue arises?
• If a room is not ready one hour before check-in, what steps would you take?

Education:

• High school or equivalent (Preferred)

License/Certification:

• Driver License (Preferred)

Work Location: In person

Salary : $52,240 - $62,912