What are the responsibilities and job description for the Veterinary Receptionist (Part Time) position at Inland Valley Veterinary Specialists?
At IVVS, we believe culture is key – we support each other, celebrate wins big and small, and never let anyone carry a hard shift alone. We prioritize growth and mentorship, because emergency medicine is intense – but with the right team you don't just survive it, you thrive in it. Here, you'll practice high-level medicine with people who genuinely care about doing what's right for patients, who value work-life balance, and who will always have your back. If you want to learn rapidly, be respected, be heard, and be part of a team that takes pride in being the place clients and referring vets trust most when it matters most – this is where you belong.
Position Overview
- The Veterinary Receptionist contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital.
Key Responsibilities
- Provides excellent customer service in-person, over the phone, and during high-stress situations.
- Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
- Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
- Assists with medication pickups, inquiries, and provides information about services and products.
- Inputs and manages data in practice management software, including billing and accounts.
- Assists with retail sales, weighing pets, processing faxes, and maintaining records.
- Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.
Qualifications (Required)
- Minimum of 1 year of experience in the veterinary field
Preferred Skills (Nice to Have)
- Minimum of one (1) year of experience in an emergency (ER) practice.
Schedule
- Part Time, Swing Shift
- Thursday: 10:00 AM–5:30 PM
- Friday: 5:00 PM–12:30 AM
- Saturday: 4:00 PM–12:30 AM
- Flexibility based on hospital scheduling needs
At PetVet Care Centers, we're committed to a Culture of Care — for pets, for the people who love them, and for the team members who make it all possible. With more than 420 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1700 veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive.
Our model is built on partnership, collaboration, and local medical autonomy, empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you're providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact.
You care for pets. We care for you.
PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V
PetVet respects your privacy and is committed to protecting your personal information. Please see our privacy notice for additional information about our data practices.