What are the responsibilities and job description for the Field Sales Operations Manager position at Inizio Engage?
We are seeking a strategic and performance-driven Field Operations Manager to lead and support a team of field sales representatives. These professionals are responsible for building strong relationships with endocrinology, urology, and primary care offices and educating healthcare providers on a treatment option for patients on testosterone replacement therapy.
The Field Operations Manager will serve as the primary liaison between the field sales team and internal leadership, ensuring operational excellence and successful project execution. You will guide, coach, and support the team to exceed expectations, foster collaboration, and maintain compliance in all sales-related activities.
What’s in it for you?
Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people and providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need.
To learn more about Inizio Engage, visit us at: https://inizio.health/
We believe in our values: We empower everyone/We rise to the challenge/We work as one/We ask what if/We do the right thing, and we will ask you how your personal values align to them.
Inizio Engage is proud to be an equal opportunity employer. Individuals seeking employment at Inizio are considered without regards to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related medical conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. Further, pursuant to applicable local ordinances, Inizio will consider for employment qualified applicants with arrest and conviction records.
The Field Operations Manager will serve as the primary liaison between the field sales team and internal leadership, ensuring operational excellence and successful project execution. You will guide, coach, and support the team to exceed expectations, foster collaboration, and maintain compliance in all sales-related activities.
What’s in it for you?
- Competitive compensation
- Excellent Benefits – accrued time off, medical, dental, vision, 401k, disability & life insurance, paid maternity and paternity leave benefits, employee discounts/promotions
- Employee discounts & exclusive promotions
- Recognition programs, contests, and company-wide awards
- Exceptional, collaborative culture
- Best Places to Work in BioPharma (2022, 2023, & 2025)
- Certified Great Place to Work (2022, 2023, 2025)
- Serve as the point of contact for field-based representatives and managers as well as internal and client stakeholders, providing performance updates and operational guidance
- Support sales representatives with territory management, administrative processes, HR policies, and time/expense reporting
- Design and manage team business plans, performance KPIs, development goals, and reporting in line with strategic objectives
- Ensure financial oversight including invoicing, sales fee tracking, and expense analysis
- Collaborate on recruitment, hiring, and onboarding of team members
- Deliver performance management and coaching to drive team effectiveness
- Coordinate training, meetings, and strategic planning sessions
- Attend leadership meetings and contribute to continuous improvement initiatives
- Ensure compliance with all industry regulations and company policies
- Bachelor’s degree from an accredited college or university
- Prior experience in pharmaceutical/healthcare sales management
- 5 years of increasing responsibility in sales operations or people leadership
- Previous hospital/institutional sales experience required
- Strong understanding of hospital market dynamics and account-based sales strategies
- Proven ability to lead teams and drive results across large territories
Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people and providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need.
To learn more about Inizio Engage, visit us at: https://inizio.health/
We believe in our values: We empower everyone/We rise to the challenge/We work as one/We ask what if/We do the right thing, and we will ask you how your personal values align to them.
Inizio Engage is proud to be an equal opportunity employer. Individuals seeking employment at Inizio are considered without regards to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related medical conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. Further, pursuant to applicable local ordinances, Inizio will consider for employment qualified applicants with arrest and conviction records.