What are the responsibilities and job description for the IT Field Support Specialist - Imaging position at InisCore Technologies?
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Utilizes MDT servers to deploy latest computer image to new and recycled computers.
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Fulfills equipment requests for newly imaged workstations according to daily work priorities.
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Configures computers, communications devices and peripheral equipment.
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Trains site personnel in proper use of imaging tools.
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Troubleshoot, repair, and test computer workstations, servers, printers, peripherals, and teleconferencing equipment
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Install and configure computer workstations, servers, printers, peripherals, and teleconferencing equipment and associated cabling
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Maintain government and/or vendor-manufactured fiber optic modems, multiplexer, fiber optic/Ethernet cables & telephone systems
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Ensures image benches are operational. If operational status is lost alert proper management team.
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Required Skills, Experience, and Education: Minimum education and experience level: High school/GED and four (4) years of experience AND 8570 Certification. Preferred Security
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Highly skilled in installing, repairing and troubleshooting computer hardware and peripherals. Well-versed in installing windows, software, applications, antivirus and patchesDemonstrated ability to read and understand technical manuals and schematics
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Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access)
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Able to manage time and priorities effectively
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Able to work efficiently with minimal supervision
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Proficient in working with end-users remotely
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Demonstrated expertise in Microsoft Windows 7 and 10
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Familiar with Active Directory security and policies
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Excellent analytical and problem solving skills
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Must be able to drive company vehicle.
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Must be available to work an 8 hour shift between the hours of 6am-6pm, as determined by management.
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Must have one of the following 8570 certifications: A CE, NET CE, SSCP
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Active TS/SCI security clearance with a polygraph is required