Director of Operations

Director of Operations – Physician Practice

Position Type:

            Full time, on site position working from our Blue Bell office location which is roughly 10 minutes from the Plymouth Meeting Mall at the intersection of 276 and 476

Qualifications:

·      Master’s degree in Finance, Business, or related field or clinical degree with at least 10 year’s experience in a management role

·      At least five (5) years successful management experience in a Physician practice back office operation

·      Proficiency with Microsoft Office, Excel, PowerPoint and SharePoint

·      Excellent attention to detail and organization.

·      Effective speaking and writing skills.

·      Commitment to confidentiality and respect.

·      Demonstrated ability to handle multiple priorities in a deadline-driven environment.

·      Excellent leadership and organizational abilities

·      Superior knowledge of industry regulations and operational guidelines

·      Understand and embrace a customer service focus.

·      Ability to work independently yet function collaboratively within a team.

Job Responsibilities:

·      Responsible for hiring, training and overseeing of administrative personnel involved in day to day operations of Hospital based practice – EM, Hospital medicine, ICU and Post-acute care

·      Responsible for recruitment, credentialing, payor enrollment, contracting and scheduling, physician billing oversight.

·      Develop budgets, establish and apply established policies and procedures, and insure development and implementation of efficient workflow processes in all areas of responsibility.

·      work closely with Site Medical Directors and account managers/coordinators

·      Report to Co-CEO’s

·      interact closely with others on the senior management team to drive the success of corporate initiatives, practice development and key organizational goals.

·      Ability to step in as Practice Manager when needed.

·      Working with the human resources department to create job descriptions, hire competent personnel and oversee employee training programs

·      Collaborating with human resources to develop and implement staff evaluation parameters

·      Develop and monitor site budgets, initiating cost reduction measures or business growth models as applicable.

·      Demonstrate the ability to solve problems through organization, review and proper selection of standard protocol and procedures, and the use of available resources.

·      In Collaboration with account managers/coordinators, provide human resource management services for covered sites including but not limited to recruitment, credentialing, payor enrollment, orientation and support.

·      Address performance and/or behavior issues of administrative personal appropriately

·      Complete annual performance evaluations

·      Ensure smooth operation in practice

·      Involve the human resources department appropriately in employee relations issues coach, counsel and support employees and lead by example.

·      Responsible for the identification and development of revenue opportunities, physician relationship building, practice building and expansion, and overall site(s) and practice enhancement.

·      Travel to client sites with overnight stay might be required.

Compensation:

      Annual salary of $100,000-130,000 per annum with benefits including medical, dental, life insurance, AD&D, 401k match.

Physical Demands of the job:

The physical demands for a Director of Operations are generally moderate, primarily involving standing, walking, sitting, and using hands for office tasks. This role may require occasional lifting of objects up to 30 pounds.