What are the responsibilities and job description for the Mainframe Engineer position at Inherent Technologies?
Position: Mainframe Engineer
Location: Remote
Duration: 1 Years
JD
The Mainframe Print Engineer aligned to Output Management Support is a member of the team responsible for configuring & supporting IBM and Third-Party print software running on the mainframe z/OS lpars. This includes installing patches or new versions of the software and helping maintain the high-speed print hardware. This team is also responsible for setting up monitoring/alerting for this equipment, as well maintaining print documentation & providing training as needed.
The Mainframe Print Engineer aligned to Output Management Support is a member of a team responsible for configuring & supporting Ricoh Process Director (RPD) Output Management software running on virtual Linux servers. This includes maintaining servers as Server Type Owner (STO), install and update RPD, and evaluating and maintaining high speed print hardware. This team is also responsible for setting up any Monitoring/Alerting for this equipment, as well as documentation & training.
This position requires configuration changes using Service Now to take place during approved change windows. Occasional off-shift work may be required. 24x7 on call support on a rotating basis is required.
About This Role
Location: Remote
Duration: 1 Years
JD
The Mainframe Print Engineer aligned to Output Management Support is a member of the team responsible for configuring & supporting IBM and Third-Party print software running on the mainframe z/OS lpars. This includes installing patches or new versions of the software and helping maintain the high-speed print hardware. This team is also responsible for setting up monitoring/alerting for this equipment, as well maintaining print documentation & providing training as needed.
The Mainframe Print Engineer aligned to Output Management Support is a member of a team responsible for configuring & supporting Ricoh Process Director (RPD) Output Management software running on virtual Linux servers. This includes maintaining servers as Server Type Owner (STO), install and update RPD, and evaluating and maintaining high speed print hardware. This team is also responsible for setting up any Monitoring/Alerting for this equipment, as well as documentation & training.
This position requires configuration changes using Service Now to take place during approved change windows. Occasional off-shift work may be required. 24x7 on call support on a rotating basis is required.
About This Role
- Support for Xerox Printer Access Facility (XPAF)
- Local and remote printing
- AFP, LCDS (DJDE), XES, line mode, and formatted data streams
- Data stream conversion and formatting
- PDF Transform print to PDF files
- Other Software products supported include:
- Print Services Facility (PSF)
- Virtual Printing System (VPS)
- Documentation Registration System (DRS)
- Advanced Function Printing (AFP)
- Line Conditioned Data Stream (LCDS)
- Data Stream Support
- Printer Support
- Maintenance, patches, upgrades, etc.
- Configuration of print environment
- Work with Vendor as needed
- 3rd level support for Print Operations
- Ricoh Process Director (RPD)
- General use and navigation of GUI
- General knowledge of data flow:
- 3rd level support for print operators
- Linux OS Support
- Basic Linux commands
- Shell scripting
- Linux file system
- Linux security
- SSH
- Line Printer (LP) Print
- Printers Support
- Risk management and mitigation
- Maintenance and patch upgrades
- Budgeting and forecasting
- 3rd level support for print operators
- Vendor coordination
- Configuration of print location (environment)
- Rochester Software Associates (RSA)
- Extensive experience with z/OS and JES2
- Experience with mainframe software support processes
- Experience with Rumba/OJF/TSO
- Working knowledge of JCL
- Ability to manage a large, complex mainframe print environment
- Familiarity with Ricoh Process Director and non-mainframe print processes a plus
- Experience with Linux server support
- Experience with vulnerability scanning and remediation techniques
- Familiarity with Print software running on the mainframe lpars a plus
- Working knowledge of Service Now and ITIL principles
