Systems Coordination Specialist - Public Health AmeriCorps (36 hrs/week)

Term of Service: 5/18/2026 to 09/30/2026 (19 weeks)

Slot Type and Minimum Service Hours: Reduced Half Time; 675 Hours (36 hours per week)

Living Allowance: $8,381 disbursed in equal bi-weekly increments across service term

Educational Award: $2,817.11, awarded upon successful completion of service hours

Host Site: Eaton Community Health

Position Title: Capital Cares Systems Coordination Specialist

Reports To: Kalli Brady, Executive Director

ABOUT THE HOST SITE

Eaton Community Health is a nonprofit organization based in Eaton County that works collaboratively with residents, healthcare providers, and community organizations to improve health and well-being. Using a collective impact approach, the organization focuses on addressing the social determinants of health such as access to services, food, housing, and community connection, so that individuals and families can thrive. Eaton Community Health supports initiatives that strengthen neighborhoods, coordinate human service systems, and build partnerships between healthcare and community organizations.

MEMBER IMPACT

The AmeriCorps Member will help strengthen the Capital Cares Collaboration by supporting the early implementation of a Community Information Exchange that improves coordination between healthcare and social service providers. By serving directly with Eaton County organizations adopting the FindHelp platform, the member will help identify barriers, document implementation experiences, and gather feedback that informs system improvements.

Their service will help ensure that community organizations are able to effectively adopt and utilize the platform to connect residents with services. By bringing insights and recommendations to the Regional CIE Advisory Council, the AmeriCorps Member will contribute to shaping a scalable regional model for coordinated service delivery. Ultimately, this role will support the development of a more connected and efficient system that helps residents access the care and resources they need.

RESPONSIBILITIES

The Systems Coordination Specialist's responsibilities include:

CIE Implementation Support

• Support the implementation of the FindHelp platform with participating Eaton County organizations.
• Assist organizations in understanding the goals and functionality of the Community Information Exchange.
• Coordinate communication between organizations, the Capital Cares leadership team, and the FindHelp platform team.

Organizational Engagement

• Engage local organizations to participate in CIE implementation efforts.
• Foster relationships with partner agencies and staff
• Interview key agency frontline workers to collect forms, privacy releases, applications, and systems that should be integrated and incorporated into the CIE
• Facilitate discussions with partners about shared screening and assessment tools.

Technology & Systems Coordination

• Support conversations about integrating existing organizational technology systems with the FindHelp platform.
• Document implementation challenges, barriers, and opportunities related to system adoption.
• Assist in identifying best practices for effective technology integration.

Feedback & learning

• Gather implementation feedback from organizations using the platform.
• Document lessons learned during early implementation phases.
• Prepare summaries and reports for the Capital Cares Regional Leadership Team.

Regional Collaboration

• Bring partner feedback and implementation insights to the Regional CIE Advisory Council.
• Support planning for scaling the Community Information Exchange across the broader tri-county region.
• Participate in meetings and collaborative planning sessions with regional partners.

Minimum Knowledge and Skills

• Strong interest in community health, social services, or systems change.
• Strong communication and relationship-building skills.
• Ability to engage with community organizations and facilitate discussions.
• Organizational skills and ability to manage multiple tasks.
• Comfort learning and discussing digital platforms and technology systems.
• Ability to work both independently and collaboratively.
• Willingness and capacity to travel within Eaton County and the surrounding region.

Service Schedule:

• This is a flexible hybrid schedule M-F between 9a-5pm
• Members are required to participate and attend monthly ICHD Public Health AmeriCorps professional development, quarterly ICHD AmeriCorps professional development, participate in events including national service days, and regional and local service projects
• Sick or personal days are allowed, but members lose possible days to earn the required number of hours needed to successfully complete the term of service. There are additional benefits offered if the member has a compelling personal circumstance

AMERICORPS PROGRAM REQUIREMENTS

• Participate in monthly ICHD PHA AmeriCorps Training and Professional Development in topics like grant-writing and resume development
• Participate in National Days of Service (9/11 Day of Service, MLK Day of Service, Russ Mawby Regional Day of Service, Youth Volunteer Day)
• Attend AmeriCorps orientation at the Ingham County Health Department
• All members will participate in an end of service performance evaluation
• All members will be required to submit bi-weekly time sheets, quarterly data reports, and all other data tasks requested by the Host Site

Public Health AmeriCorps Members should possess:

• a desire and ability to work with a diverse group of people;
• a willingness to learn and serve others;
• an ability to work independently and in a team environment successfully, and
• strong organizational, writing, and oral communication skills, and a high attention to detail

AmeriCorps Program Eligibility

• be 17 years or older at the start of service (no upper age limit)
• be a U.S. citizen, U.S. National, or Lawful Permanent Resident Alien
• Agree to and pass a national service criminal history check with eligibility verification in accordance with 45 CFR 2540.202.

AmeriCorps Commitment and Benefits

• Loan forbearance and interest repayment available for eligible loans
• End of Service Segal AmeriCorps Education Award of $2,817.14
• $25 per month allowance for mileage reimbursement during each month of service for service related travel
• Up to $130 available in professional development funds
• Member Assistance Program (link to learn more)
• Hands-on experience in Public Health