Care Transition Coord. & Territory Manager

Infucare RX is seeking an experienced Bilingual Care Transition Coordinator & Territory Manager to join our team in Miami, FL region. Successful Candidate must be bilingual and reside in Miami, FL and be willing to commute.

As a Care Transition Coordinator & Territory Manager, you will play a dual role driving business development through relationship-building with healthcare partners while supporting seamless transitions of care for patients requiring home infusion therapy. This position is ideal for a motivated professional with both sales acumen and a passion for patient education and coordination.

InfuCare Rx is a leading home infusion provider accredited by URAC and ACHC offering a specialized approach to caring for patients in need of IV therapy and specialty pharmacy services in the homecare setting. We have created an ethical, team-oriented, and quality work environment for our employees that cultivates achievement and success.

Roles & Responsibilities

• Develop and execute regional sales strategies to achieve growth goals and company objectives.
• Build and maintain strong relationships with physicians, discharge planners, case managers, and key referral sources.
• Promote InfuCare Rx’s specialty infusion programs, including parenteral nutrition, anti-infective therapies, and chronic disease management.
• Educate healthcare professionals on InfuCare Rx’s infusion therapy programs, patient-centered care model, and value-based services.
• Identify and develop new referral opportunities within the assigned territory.
• Strategically plan field visits to optimize coverage, reduce travel time, and enhance productivity.
• Represent InfuCare Rx at community and professional events (e.g., health fairs, educational programs, and in-services) to increase brand awareness.
• Collaborate with internal pharmacy, nursing, and administrative teams to ensure timely and high-quality patient care.
• Provide market insights, trends, and competitive updates to leadership to support strategic planning.
• Coordinate referrals for home infusion services, ensuring accurate documentation and smooth transitions from hospital to home.
• Review medical records, verify insurance benefits, and assess patient eligibility for home infusion prior to discharge.
• Communicate with physicians, discharge planners, and case managers to design individualized care transition plans.
• Educate patients and families about infusion therapy, insurance coverage, and financial responsibilities.
• Identify and promptly report risk management or quality issues to leadership.
• Ensure compliance with HIPAA, state, federal, and accreditation standards.
• Stay informed about payer policies, reimbursement guidelines, and home infusion industry trends.

Required Qualifications

• Bachelor’s degree or a minimum of 3 years of relevant industry experience (specialty pharmacy, infusion, or healthcare sales).
• Must be bilingual in English and Spanish. 
• Nursing or clinical background is a plus but not required.
• Strong understanding of infusion therapy, specialty pharmacy, or healthcare transitions.
• Excellent communication, presentation, and relationship-building skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to work independently, manage multiple priorities, and meet deadlines.
• Willingness to travel throughout the assigned territory as needed.

Why Join InfuCare Rx?

InfuCare Rx offers a collaborative work environment, opportunities for professional growth, challenging and rewarding careers, and competitive compensation.

Benefits

• Medical, Dental, and Vision Insurance
• Short- and Long-Term Disability
• Company-Paid Life Insurance
• Voluntary Life and AD&D Insurance
• 401(k) with Company Match
• Paid Time Off and Sick Leave
• 6 Paid Holidays
• Opportunities for Career Growth and Professional Development

Physical Demands:  

Required to stand, walk, sit, talk, and hear; required to use hands to operate vehicles and office equipment; must be able to occasionally lift and/or move up to 25 lbs; specific vision requirements for this job include: close, distance and peripheral vision, and the ability to adjust focus, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position without compromising patient care.  

InfuCare Rx is an equal opportunity employer. All employment decisions are made without regard to race, color, religion, national origin, military status, marital status, citizenship/immigration status, sex (including pregnancy and relation conditions, sexual orientation, or gender identity), age (40 and older), disability, genetic information (including employer requests for, or purchase use, or disclosure of genetic tests, genetic services, or family medical history), retaliation for filing a charge, reasonably opposing discrimination, or participating in a discrimination lawsuit, investigation, or proceeding. Background checks and drug screens are part of our hiring process. Affirmative Action/Equal Opportunity Employer, Minority/Female/Disabled/Veteran.