What are the responsibilities and job description for the Internet Support Technician - St. George position at InfoWest?
InfoWest is looking to fill a full and/or part-time technical support position in our St. George, UT Office.
Full-time Benefits include:
- 401(k) with employer match
- Health insurance
- Monthly bonus pool
- Family-friendly, stable company culture
Job responsibilities include:
- Supporting customers on the phone, via email, and in person
- Troubleshooting problems related to Wi-Fi, Voice over IP, Email Sending/Receiving, and more
- Troubleshooting problems with customer computers, iPads, tablets, and phones in-office and at home.
- Routine configuration and testing of InfoWest and customer equipment and radios
Job requirements are:
- Computer and Network troubleshooting experience (software and hardware)
- Self-motivated
- Excellent people skills.
- A willingness and passion to learn new skills.
- The ability to work collaboratively and effectively in a fast-paced, flexible, team-based environment
- Strong communication skills not only in face-to-face interactions but also on the phone and via email
- The ability to self-manage, requiring minimal supervision
- Customer service experience is a plus.
- Willing to work weekends (Saturday / Sunday)
Pre-employment background check is required.
Random drug testing.
Job Types: Full-time
Starting Wage: $15.00 to $16.00 /hour DOE
Salary : $15 - $16