What are the responsibilities and job description for the Infrastructure location Technician position at InfoWest?
About InfoWest:
InfoWest, an industry leader in internet service providers, has been delivering reliable wireless and fiber-optic internet solutions for over 30 years. Based in St. George, Utah, we proudly serve communities across southern and central Utah, as well as Overton, Nevada. As a trusted provider with decades of experience, we’ve established a strong reputation for offering high-quality, reliable service.
Now a subsidiary of Boston Omaha Corporation (NYSE: BOC), InfoWest is rapidly expanding its fiber-optic services to meet growing demand. With significant investments in construction, marketing, and sales, we are preparing for even greater growth and are looking to expand our team to support this exciting future.
Position:
Infrastructure Location Technician
Are you ready to play a key role in helping our customers stay connected with fast, reliable internet? InfoWest is seeking skilled internet installation technicians to join our growing team. If you're passionate about technology and enjoy hands-on work, we want to hear from you!
As an Internet Location Technician you will be responsible for locating and marking InfoWest utilities and fiber lines to avoid being hit during construction. Use of multiple software programs will be integrated into everyday use as well as fiber mapping systems.
At InfoWest, our mission is simple: “To Provide the Ultimate Internet Experience, One Customer at a Time.” We're looking for individuals who can help bridge the digital divide and uphold our commitment to delivering exceptional service.
Benefits Package:
At InfoWest, we prioritize our employees' well-being and career growth. Our comprehensive benefits package includes:
- 401(k) Plan with Employer Matching – Helping you secure your future with matching contributions.
- Comprehensive Health Insurance – Ensuring you and your family stay healthy and covered.
- Dental and Life Insurance – Affordable coverage to give you peace of mind.
- Family-Oriented and Stable Work Environment – A supportive culture that values work-life balance.
- Fully Provided Tools – All necessary equipment is supplied by InfoWest.
- Company Fleet Vehicle – Enjoy a company-provided vehicle for installations, with all fuel expenses covered and the flexibility to take it home each day.
- Seven Paid Holidays Per Year – Enjoy paid time off during major holidays.
- Paid Time Off (PTO) – Accrue more PTO with each year of service and roll over unused PTO.
- Paid Sick Days – Take the time you need to recover, with paid sick leave.
- Discounted Internet for Family & Friends – Share discounted internet services with loved ones.
- Employee Internet Discount – Save on your personal internet service as an employee.
Key Responsibilities:
- locate & mark fiber optic lines.
- Update mapping software
- Use of locators, toners, and software applications on a daily basis.
- Provide professional, courteous customer service while addressing any questions or concerns.
- Strictly follow OSHA and company safety protocols to maintain a safe working environment.
Work Environment:
- Outdoor work in varying weather conditions (heat, snow, wind, rain)
- Regular face-to-face interaction with customers to ensure a positive experience
- Typical schedule: Monday - Friday 7 am to 5 pm.
- Will require work in various locations throughout the day.
Qualifications:
- Must be able to lift 50 pounds.
- using tools and working in a physically demanding environment.
- Basic knowledge of networking and mapping systems a plus.
- Excellent communication skills with the ability to clearly explain technical information to customers.
- Must pass a background check, drug test, and maintain a clean driving record.
Education & Licensing:
- High School Diploma or GED
- Valid Driver’s License
Job Type: Full-Time
Join us at InfoWest and experience a workplace that truly values you!
Salary : $18 - $21