Electronic Repair Technician

Repair Technician II

Salt Lake City, UT

12 Months of Contract on W2

Position Summary

:This position will need to understand and demonstrate the ability to perform activities necessary for Infusion Pump Service operations, including repair, refurbishment, out of box failures analysis and complaint investigations. In addition, this position may be responsible for training new employees on key aspects of the Service process, including PCI (Product Complaint Investigation) analysis, device history investigation, and true root cause analysis to component level if required

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Essential Duties & Responsibilitie

s:• Will perform routine and complex work related to the repair, rework, refurbishment or upgrades of medical device

s.• Troubleshoot and analyze customer device returns to problem solve root cause issue

s.• Comply with all the requirements in the Quality and Operational procedures in their area of responsibility to meet the requirements of all applicable Quality System Regulations (i.e. cGMP compliance

).• Perform Level 0 and Level 1 PCI investigations on a regular basis, working as necessary with Senior Technicians, QA, Customer Service and Global Complaint Management teams as necessar

y.• Assist with notebook/engineering studies, out of box failures analysis and yield improvement activit

y.• May perform troubleshooting and repair of devices onsite at customer location

s.• Work with Manager and QA to identify and resolve process and/or product non-conformitie

s.• Assist Senior Technicians or Engineering with On-the-Job training activities as require

d.
Knowledge, Skills & Qualificatio

ns:• Demonstrate initiative and good teamwork ski

lls• Proficient with cGMP, process, and product knowle

dge• Good verbal and written communication ski

lls• Ability to edit written process documentation as necess

ary• Proven analytical thinking and problem-solving ski

lls• Quality and results orien