What are the responsibilities and job description for the Salesforce Architect position at Infosys?
Overview
The Salesforce organization is dedicated to empowering enterprises with innovative CRM, cloud-native solutions, Agentic AI and industry clouds that drive digital transformation and operational excellence. We specialize in leveraging the Salesforce platform—along with advanced automation, AI-driven insights, and ecosystem integrations—to build scalable, secure, and customer-centric environments. Our solutions enable organizations to achieve agility, efficiency, and sustainable growth in an increasingly connected world.
Join us to be part of a pioneering team at the forefront of CRM, Industry clouds, Agentic AI, Data Cloud innovation , and business value delivery. You’ll have the opportunity to work with cutting-edge Salesforce technologies, collaborate with industry experts, and contribute to transformative projects that shape the future of customer engagement. We are committed to fostering a culture of continuous learning and professional development, ensuring that our team members thrive in a dynamic and supportive environment. If you're passionate about Salesforce, cloud, AI, and delivering business value—and eager to make a meaningful impact—the Salesforce organization is the perfect place for you to grow and excel.
In the assigned Job Role of Package Consultant 3, your Area Of Responsibility will be as below:
Add details about Core Technical and Domain Skills
Preferred Skill And Experience
Add details about Key Technical and Domain Skills
Additional Required Qualifications
Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
The Salesforce organization is dedicated to empowering enterprises with innovative CRM, cloud-native solutions, Agentic AI and industry clouds that drive digital transformation and operational excellence. We specialize in leveraging the Salesforce platform—along with advanced automation, AI-driven insights, and ecosystem integrations—to build scalable, secure, and customer-centric environments. Our solutions enable organizations to achieve agility, efficiency, and sustainable growth in an increasingly connected world.
Join us to be part of a pioneering team at the forefront of CRM, Industry clouds, Agentic AI, Data Cloud innovation , and business value delivery. You’ll have the opportunity to work with cutting-edge Salesforce technologies, collaborate with industry experts, and contribute to transformative projects that shape the future of customer engagement. We are committed to fostering a culture of continuous learning and professional development, ensuring that our team members thrive in a dynamic and supportive environment. If you're passionate about Salesforce, cloud, AI, and delivering business value—and eager to make a meaningful impact—the Salesforce organization is the perfect place for you to grow and excel.
In the assigned Job Role of Package Consultant 3, your Area Of Responsibility will be as below:
- Analyze complex business processes to identify optimization opportunities and draft detailed requirement specifications that align with enterprise architecture standards
- Define and develop solution architecture, steering customization and integration efforts based on thorough business analysis
- Design and implement advanced customizations basis ERP platform's capabilities and limitations and develop critical software applications in collaboration with the development team
- Develop and implement complex integration workflows to connect the ERP system with external applications, while leading large-scale data migration strategies to ensure data integrity
- Implement advanced performance optimization strategies focused on scalability, reliability, and user experience, while leading compliance initiatives throughs audits, to uphold security protocols and industry standards
- Develop detailed documentation for complex ERP customizations and lead training workshops tailored to various user groups, to ensure effective knowledge transfer
- Expertise in ERP systems, architecture, and advanced customization techniques
- Ability to design complex integration solutions and guide large-scale data migrations
- Proactive problem-solving to streamline complex requirements
- A strategic mindset to align technical solutions with business goals and market trends.
- Deep understanding of compliance requirements, security protocols, and performance optimization methodologies
- Sector specific expertise for high quality project delivery
Add details about Core Technical and Domain Skills
Preferred Skill And Experience
Add details about Key Technical and Domain Skills
Additional Required Qualifications
- Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
- This position may require relocation and/or travel to work/project location.
- Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.
Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:
- Medical/Dental/Vision/Life Insurance
- Long-term/Short-term Disability
- Health and Dependent Care Reimbursement Accounts
- Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
- 401(k) plan and contributions dependent on salary level
- Paid holidays plus Paid Time Off
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.