What are the responsibilities and job description for the Recruiting Account Manager position at INFOSYS NOVA HOLDINGS LLC?
JOB SUMMARY
Under the supervision of the Sr. Account Manager The Recruiting Account Manager is responsible for developing K’Source (onsite resources) business. Additionally, this position is responsible for topline revenue and the resources to support that revenue. With assistance from the broader Kaleidoscope team, this role presents the company’s services, respond to RFP/Qs, close new business opportunities and organically grow the accounts. This position serves as the voice of the client with our internal teams and manages the client relationship.
This position is based in Cincinnati, OH, and we are seeking candidates local to the area. Additionally, this role is responsible for topline revenue and the resources to support that revenue.
| PRINCIPAL DUTIES & RESPONSIBILITIES | |
| 1. | Recruiting / Client Management (90%)
|
| 2. | Administration (5%)
|
| 3. | New Business Development (5%)
This job description is not intended to be all inclusive and the employee will also perform other reasonably related business duties as assigned by the immediate supervisor and other management as required. |
QUALIFICATIONS
Education/Experience
- Knowledge and skills at a level normally acquired through the completion of a Bachelor’s degree.
- Minimum of 5 years of business development experience
- Account Management experience in a related creative services environment with proven skills required in order to create, maintain and grow customer relationships.
- Experience in new business development across all business Kaleidoscope supports.
- Proven track record of meeting and exceeding new business development targets and client expectations
- Experience identifying prospective clients and establishing new contact
Licenses/Credentials/Certifications
- None Required
Skills/Specialized Knowledge/Abilities
- Proven superior negotiation and conflict resolution skills
- Professional presentation, communication and writing skills and ability to respond to RFP’s and develop proposals.
- Excellent organizational skills; able to set priorities while being responsive to Business Partners and client requests
- Maintains client relationships which requires empathetic listening, strategic thinking and effective story telling
- Prioritizes and completes tasks in order to deliver desired outcomes within allotted time frames
- Critical thinker demonstrated by checking for clarity, accuracy, precision, relevance, depth, breadth, significance, logic, and fairness
- Writes and prepares proposals, RFP’s, reports and correspondence in a professional format
- Demonstrated ability to manage time and territory
- Ability to understand the needs and desires of prospective clients and use this knowledge to help them sustain an emotional connection and motivate them to take action
- Excellent oral communication skills that demonstrate a professional demeanor
- Handles sensitive information and maintain highest level of confidentiality
- Fluent in Microsoft Office software: Word, Excel, PowerPoint.
WORKING CONDITIONS
Tools and Equipment Used
- Personal computer, copier, fax, phone, and other typical office equipment
Travel
- Moderate travel (up to 50% of time), to prospect and conduct meetings with clients and Kaleidoscope meetings
Physical & Mental Demands
- Frequently required to sit at a desk/workstation for long period of time
- Ability to work at a computer terminal for extended periods of time
- Digital dexterity and hand/eye coordination in operation of office equipment
- Light lifting and carrying of supplies, files, etc.
- Ability to speak to and hear clients/employees via phone or in person
- Body motor skills sufficient to enable incumbent to move around the office environment and/or to and from client operations and within multi-office locations
- Ability to analyze unique situations and develop appropriate response
- Additional Physical Requirements: file, speak, write, hear, read, type, see
- Additional Mental Requirements: compare, decide, direct, problem solve, analyze, instruct, interpret
Environment
- Work typically performed in an office setting
- Frequently travel by car, train or plane