Logistics Account Manager

Company Description: Our client is a leading North American third-party logistics company that provides integrated solutions for customers. Our client creates, sells and executes intelligent logistics solutions that provide peace of mind and seamless movement of their customer’s products. Their consistent service and communication make us an extension of their customers, and provides them with a seamless, stress-free transportation experience.

The Position

Job Title: Logistics Account Manager

Job Type: Full-time; On-site

Responsibilities

• Our client manages complex, high-stakes shipments while making logistics seamless for their customers. As an Account Manager, you'll be at the center of creating and executing solutions that provide reliability, peace of mind, and exceptional service.
• You'll join a tight-knit operations team that works collaboratively to support a diverse portfolio of customers. Day-to-day, you'll be responsible for tracking shipments, pricing and quoting, dispatching carrier partners, and ensuring a best-in-class customer experience. Transportation moves fast, priorities can shift quickly, and every shipment matters, so our client is looking for people who thrive under pressure, take ownership, and enjoy solving problems in real time.
• If you are accountable, hardworking, and a team player who values both customer success and collaboration, our client offers a challenging, fast-paced, and rewarding environment where you can build a meaningful career, not just take a job.
  
  

Experience

• Ability to thrive in a fast-paced, time-sensitive environment
• Tenacity and persistence; you see challenges through to successful outcomes
• Strong judgment and problem-solving skills
• Experience in a customer-facing role with a clear focus on delivering value
• Exceptional communication skills; you build trust, foster relationships, and ensure customer needs are met
• Strong computer skills and proficiency with Microsoft Office
• You must be detail-oriented, self-motivated, highly collaborative, and a relationship-builder
  
  

Location: Cincinnati, OH

Compensation Details: This position offers a competitive base salary.

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