What are the responsibilities and job description for the Lead Business Analyst position at InfoSmart Technologies, Inc?
Lead Business Analyst
Richmond, VA - Onsite role
6 Months Contract
The Lead Business Analyst is a strategic and people-focused role responsible for elevating the quality, consistency, and impact of the Business Analyst team. This position blends mentorship, analytical leadership, and cross-functional collaboration to ensure high-quality requirements, streamlined processes, and effective communication between business and technical stakeholders.
You will guide a talented team of 8-10 Business Analysts, shape BA standards and best practices, and help deliver enterprise-wide solutions that support organizational goals and improve operational efficiency.
Responsibilities:
1. Business Analysis Standards & Requirements
Establish, promote, and maintain consistent BA practices, templates, and documentation standards.
Ensure high-quality business requirement artifacts (BRDs, RTMs, user stories, acceptance criteria, process flows, data requirements).
Oversee requirement validation to ensure both business and technical needs are fully addressed.
Review and provide constructive feedback on BA deliverables to reduce rework and strengthen solution quality.
Ensure timely and complete delivery of BA artifacts to support project timelines and milestones.
Promote testing approaches that address functional, non-functional, and data requirements.
2. Collaboration, Facilitation & Stakeholder Alignment
Foster strong collaboration across business units, IT teams, vendors, and stakeholders.
Act as a liaison between business and technical teams to ensure clarity, alignment, and shared understanding of business needs.
Facilitate workshops, requirement sessions, and cross-team discussions to drive decision-making.
Support change management efforts through consistent and proactive stakeholder communication.
Work with product owners, project managers, and leadership to prioritize requirements, mitigate risks, and maintain project momentum.
3. Communication & Presentation
Demonstrate exceptional written and verbal communication skills.
Translate complex business needs into clear, concise, and actionable requirements and documentation.
Tailor communication for executives, technical teams, and end users to ensure shared understanding.
Present findings, recommendations, and project updates to senior leadership with clarity and confidence.
Produce high-quality documentation that is accurate, structured, and easy to understand.
4. Team Leadership, Coaching & Continuous Improvement
Mentor, guide, and support Business Analysts, promoting skill development, confidence, and analytical excellence.
Identify improvement opportunities through process analysis, team feedback, and project outcomes.
Recommend and help implement improvements to BA practices to increase efficiency and consistency.
Ensure alignment with leadership and team members before introducing new methodologies or practice changes.
Remove roadblocks, provide direction, and proactively address risks that impact BA effectiveness.
Lead by example, demonstrating accountability, professionalism, transparency, and a commitment to quality.
Qualifications
Required:
Bachelor’s degree in business, Information Technology, or a related field
7 years of experience as a Business Analyst, including 3 years mentoring or leading analysts
Outstanding written and verbal communication skills
Strong understanding of requirement elicitation, documentation, and process modeling
Proven experience with Agile methodologies (Scrum and/or Kanban)
Excellent facilitation and stakeholder engagement skills
Experience working with enterprise-level applications or multi-module systems
Proficiency with BA and ALM tools such as Jira, Azure DevOps, or similar
Preferred
Experience guiding BA practice standards or supporting BA Centers of Excellence
Experience with data governance, data integration, or data quality initiatives
Familiarity with testing methodologies and ALM or automated testing tools
Strong analytical and problem-solving skills, including the ability to use data to drive insights
Skills & Competencies:
Leadership and mentoring abilities
Exceptional communication and presentation skills
Strong analytical and process improvement mindset
Excellent stakeholder engagement and facilitation capabilities
High attention to detail and commitment to quality
Ability to manage multiple priorities and support projects concurrently
Proficiency with Microsoft Office Suite and process modeling tools