What are the responsibilities and job description for the Loan Servicing Quality Control Manager position at Information Systems & Networks Corporation?
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At ISN Corporation, headquartered in Bethesda, Maryland, we deliver specialized professional services to over 100 Federal government agencies across the country. Our reputation for excellence and results has earned us a spot on the Washington Business Journal’s list of the 50 Fastest Growing Government Contractors, as well as the Inc. 5000 list of Fastest Growing Private Companies—two years running!
We’re not just growing fast—we’re building something great.
Why You’ll Love Working at ISN:
We believe great work starts with a great workplace. Here’s what we offer to support you:
- Comprehensive medical coverage with prescription benefits
- Dental plan to keep you smiling
- Flexible spending accounts for smarter saving
- Company-paid short- and long-term disability insurance
- Free basic life insurance—because we’ve got your back
- A solid retirement plan to help you plan ahead
- Paid time off starting on Day 1
Who We’re Looking For:
You’re organized, energetic, and ready to make an impact. You thrive in fast-paced environments, love checking things off your to-do list, and can juggle multiple priorities without breaking a sweat. Most importantly, you bring a positive attitude and a problem-solving mindset to everything you do.
If you’re a self-starter with an eye for detail and a passion for excellence, we’d love to meet you.
Big Missions. Bigger Opportunities. Grow with us today!
ISN is seeking a Quality Control Manager to provide and ensure quality control for a large loan servicing government contract.
Duties and Responsibilities:
- Providing mortgage servicing related quality control management to a large mortgage servicing program.
- Executing mortgage review test plans.
- Developing remediation strategies to ensure accuracy and quality and to mitigate potential losses.
Qualifications:
- Must have Reverse Mortgage Servicing Related Quality Control Experience
- Experience at the Management level, running and guiding the quality control for a large mortgage servicing program or project.
- Experience developing metrics for and ensuring the level of servicing quality and solutions to meet the program’s service level objectives.
- Experience providing remediation to ensure accuracy and quality and to mitigate potential losses.
*Preferred experience within the last three years
ISN Corporation is proud to be an Equal Opportunity Employer.
We are an Equal Employment Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, disability status, marital status, genetic information, or any other characteristic protected by law.
ISN Corporation maintains a Drug-Free Workplace. All candidates must successfully complete a pre-employment background investigation prior to starting employment.