ServiceNow Lead Developer

Role: ServiceNow Lead Developer

Interview Process: via Teams

Duration of the Contract: until 6/30/26 with extensions possible

Location: Madison, WI -Candidates must be WI residents or willing to relocate prior to start date at their own expense

Onsite or Remote? 100% remote within the State of WI.

Project details (project overview, who the contractor will work with, soft skills needed, etc.) .We are seeking an experienced ServiceNow Lead Developer to design, develop, and implement ServiceNow solutions that drive process automation, IT service management (ITSM), and enterprise-wide workflows leveraging out of box functionality. The Lead Developer will serve as a technical leader, overseeing development best practices, mentoring developers, and ensuring scalable, secure, and compliant ServiceNow implementations.

Top Required Skills & Years of Experience:

• Hands-on ServiceNow development experience with multiple implementations. (5 years)
• Proven experience as a lead developer or technical lead on ServiceNow projects. (5 years)
• Strong knowledge of ServiceNow core modules: Incident, Problem, Change, CMDB, Knowledge, Service Catalog, Request Fulfillment, Discovery, etc. (5 years)
• Proficiency in JavaScript, Glide API, REST/SOAP integrations, HTML/CSS, and AngularJS. (5 years)

Nice to Have Skills:

• Experience with Agile/Scrum delivery methodologies. Familiarity with DevOps pipelines and automated testing in ServiceNow (ATF, Jenkins, Git).
• Knowledge of ITIL/ITSM processes and frameworks. Ability to interact with senior leadership and business stakeholders to provide technical guidance.

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