Sales, GTM & Ecosystems Operations Analyst, Senior

Sales, GTM & Ecosystems Operations Analyst, Senior General information Country United States State Georgia City Atlanta Job ID 47860 Department Sales Experience Level MID_SENIOR_LEVEL Employment Status FULL_TIME Workplace Type Hybrid Description & Requirements The Senior Sales Strategy & Operations Analyst at Infor is responsible for supporting the field sales, go-to-market, and ecosystem organizations through business analytics and reporting. This role acts as the primary point of contact for internal stakeholders, translating business needs into actionable reporting and analytics, and driving insights that support organizational growth and operational effectiveness. A Day in the Life Typically Includes Serving as the business analyst for reporting, supporting field sales, go-to-market, and ecosystem teams. Gathering requirements from internal stakeholders and translating them into reporting solutions. Collaborating with IT to develop new reports and maintain the reporting portfolio. Conducting first-line analytics on reporting packages, such as QBR decks for executive leadership. Proactively identifying business problems, performing root cause analysis, and presenting recommendations. Managing relationships with internal customers and acting as their main reporting partner. Adapting to shifting business priorities in a highly agile environment. Utilizing Salesforce (CRM), Domo, CRMA, and Snowflake (or similar) for data analysis and reporting. Basic Qualifications Prior experience in a dedicated reporting or business analyst role supporting sales or go-to-market organizations. Familiarity with Salesforce as a CRM platform. Strong analytical skills, including the ability to identify relevant data, perform analysis, and present actionable insights. Excellent communication skills and experience working directly with business stakeholders to gather requirements. Experience with BI/reporting tools such as Domo or CRMA. Ability to manage a portfolio of reports, including handling new requests, break/fix, and enhancements. Legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship. Preferred Qualifications Experience with Snowflake or similar data lake technologies. Experience with Tableau as a reporting/visualization tool. Background in software sales companies or partner organizations implementing software solutions. Demonstrated ability to work in a fast-paced, agile environment with shifting priorities. Proactive and curious mindset, with a track record of identifying and solving business problems beyond basic requirements. Location: 244 Perimeter Center Parkway, Atlanta, GA. Work arrangement: Hybrid role, requiring 3 days per week in the office. About Infor Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn’t just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you’re not just building a career. you’re helping to build what’s next. Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. For more information visit www.infor.com Our Values At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. We have a relentless commitment to a culture based on PBM™. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section. Fraud Awareness We have been made aware of unauthorized individuals posing as Infor recruiters, including some who have made fraudulent offers of employment. Please read our guidelines and protect yourself from recruitment scams. Fraud Privacy Policy We value your privacy at Infor. You may access our privacy policy here. This employer uses E-Verify. Please visit this website for additional information. E-Verify Illinois: Click here, aquí, or tu.