Customer Service Support

Job Title: Customer Service Support

nights, weekends and holidays

2 years related experience

Experience interpreting and responding to customer questions and requests.

Identifying the urgency of tasks and prioritize accordingly.

Working well in a team environment of collaboration.

Experience evaluating systems for positive end-to-end customer experience.

Computer skills and can quickly navigate multiple business systems to process requests within specified Service Level Agreement.

Experience documenting customer issues in detail in technology and processes.