What are the responsibilities and job description for the Material Handler position at Infomatic?
Job Responsibilities:
- Process all incoming goods and returns daily into the Repair Center database and ERP systems.
- Identify, log, and track items that cannot be inducted due to discrepancies (e.g., missing paperwork, incorrect part or serial numbers, RO issues, or missing data in JDE).
- Communicate and coordinate with both internal teams and external customers regarding product returns, repairs, and receiving concerns.
- Maintain accurate delivery records for all received products.
- Manage RAI activities, including tracking AWBs and recording associated dates.
- Generate and distribute daily reports on key metrics (e.g., units in grief, units received, units cleared, top customers, etc.).
- Collaborate with the Customer Service order administration team to resolve “grief” units quickly and minimize delays.
- Monitor, control, and track units placed in grief status.
- Complete additional tasks or assignments as directed by the Logistics Manager.
- Maintain a clean, organized, and safe work area through daily housekeeping practices.
- File or scan all paperwork to process and close out repairs, following established company procedures.
- Build and maintain strong working relationships with customers, peers, supervisors, and managers.
- Ensure a safe work environment by following departmental procedures as well as federal and state regulations.
Preferred Qualifications:
- Exceptional attention to detail with strong organizational and data entry accuracy.
- Proficiency in computer applications; strong skills in Excel and Outlook required, with PowerPoint and Teams experience preferred.
- Excellent communication skills for both internal and external interactions.
- Ability to work collaboratively with customer service representatives, receiving/shipping teams, and MRO leadership.
- Previous experience in materials handling, logistics, or customer service roles.
Job Type: Contract
Pay: $15.00 - $18.00 per hour
Work Location: In person
Salary : $15 - $18