Recruitment Coordinator

SUMMARY OF DUTIES:

Working in a fast-paced environment, the Recruitment Coordinator conducts integral tasks on the Talent Acquisition team.

The coordinator supports full-life cycle recruitment activities and builds candidate, hiring manager, and important business line relationships, often providing the first impression of the Talent Acquisition team.

This role requires multi-tasking, detailed decision-making, and strategic focus when working to support multi-functional business and recruitment requests.

The Recruitment Coordinator is an organizational guru who accomplishes candidate outreach, assists recruiters, completes interview scheduling—including extensive and complex arrangements involving travel itineraries—coordinates candidate relocation, partners with business lines to forecast requisition submissions, organizes the first step of the recruitment process with intake of submittals and creation of requisitions, partners with vendors to ensure SLAs are honored and troubleshoot process discrepancies, manages timeliness through constant coordination, communication, and review of requisition and candidate status in the recruitment process, as well as sourcing and checking references upon request.

The Recruitment Coordinator provides excellent customer service with a strategic focus.

This role works effectively with internal and external clients to build an organization of talented individuals while performing within standard operating procedures, the Code of Federal Regulations (CFR), and other applicable federal, state, and local regulations.

ESSENTIAL FUNCTIONS:

• The coordinator works independently to manage and organize multiple activities to support Talent Acquisition and business lines with hiring needs while providing excellent customer service to internal and external contacts.

• Liaison with recruiters, hiring managers, project managers, executive admins, and candidates. The coordinator is often the most frequent point of contact with candidates, as well as the first point of contact with business line and hiring managers.

• The coordinator partners with business line contacts to assist with requisition submission and approval process management. They will organize strategic alignment with the department liaison, hiring manager, recruiter, and themselves to timely kick off the recruitment process.

• The coordinator welcomes both candidates and hiring managers to the candidate/hiring manager experience and greets candidates and hiring managers on the day of interviews.

• Interview scheduling is owned by the coordinator. He/She organizes, prioritizes, persuades, and influences flexibility and changes to accommodate complex interview requests. The coordinator independently tracks and monitors all incoming interview requests to completion.

• This person assists with travel, including creating and distributing travel vouchers and other logistics as needed. They also prepare interview packets and other items needed for interviews.

• The coordinator assists in outreach targeting diverse groups for the purpose of building a diverse workforce, including veterans, women, persons with disabilities, campus candidates, and others. The coordinator attends recruitment and recruitment marketing events to represent the organization with, or on behalf of, recruiters and generates awareness of employment opportunities.

• The coordinator tracks and monitors forecasting of new requisitions, requisitions moving through the approval process, and approved requisitions to begin the recruitment process and set recruitment strategy meetings at the requisition creation step. They are the first contact with a hiring manager to set expectations, review job descriptions and attributes for accuracy, and create job postings and positions in SuccessFactors/SAP.

• Schedules intake meetings with hiring managers and recruiters, partners with recruiters to source and pre-screen candidates, and assists with overseeing the assignments and reassignments of requisitions.

• Works with external job boards, internal partners, and external sources for candidate engagement. The coordinator schedules, facilitates, and grades approved testing based on specific job requirements or contractual obligations. On an as-needed basis, the coordinator conducts detailed phone screens and evaluates candidate fit for the role and organization.

• The coordinator creates offer and rejection letters to assist recruiters and management.

• Ensures high-quality standards for all activities, initiatives, and tasks within the designated functional areas of responsibility. Adheres to all service level agreements established by Talent Acquisition.

• Pulls data and metrics to produce scorecards and reports to provide transparency and assist Talent Acquisition in delivering results.

• Partners with external vendors to ensure SLAs are met and manages deviations and discrepancies. Maintains reporting to monitor and track statuses daily.

• Updates the Applicant Tracking System and ensures requisitions are closed out in a timely manner. Maintains knowledge of HR laws and best practices to ensure compliance and fair employment practices. The coordinator maintains and tracks job and candidate data for compliance with EEO and other related employment laws and regulations.

• The coordinator also assists others in Talent Acquisition on an ad hoc basis for a variety of tasks, including resolving issues, assisting with invoices, and supporting other recruiting activities.

MINIMUM QUALIFICATIONS:

• Bachelor’s Degree or an equivalent combination of training, education, and relevant experience may be considered in lieu of a degree.

• Recruitment, HR, customer service, or business support experience.

• Strong organizational skills with a proven ability to independently prioritize and accomplish goals.

• Demonstrated resourcefulness, with the ability to anticipate needs and take initiative.

• High attention to detail and strong follow-up skills.

• Ability to handle highly confidential material on a continuous basis in a professional manner.

• Knowledge of business process improvements.

• Ability to re-prioritize based on changes in business needs.

• Superior time-management skills.

• Ability to multi-task and work in a fast-paced, high-volume work environment.

PREFERRED QUALIFICATIONS:

• Three years of relevant experience.

• Experience using Applicant Tracking Systems.

• Knowledge of federal, state, and local laws affecting human resource issues pertaining to recruitment.

• Business acumen and experience managing business support and partnership activities.

• Recruitment experience, including candidate interview scheduling, phone screenings, and influencing hiring managers.

• Experience managing external vendors in a corporate environment and understanding EEO/AA/OFCCP guidelines and regulatory requirements in the recruitment function.

• Familiarity with SAP or similar software.

• Experience with recruitment metrics.

• Project management or process management experience, along with strong computer and technology skills.

• Advanced social media and technology networking capabilities.

• Exceptional written and verbal communication skills.

• Presentation skills.

• Ability to exercise sound judgment and discretion.

• Operational adaptability to meet sudden and unpredictable needs.

COMMUNICATIONS AND INTERPERSONAL SKILLS:

• Must have excellent oral and written communication skills.