What are the responsibilities and job description for the Enablement Platform Specialist (Mindtickle, Whatfix) - Remote position at Infobahn Softworld Inc.?
Technical tools/applications:
- Mindtickle (required)
- Whatfix (required)
- Salesforce (familiarity preferred)
- General comfort with enablement/learning platforms
About the Role
The GTM Enablement team is looking for an Enablement Platform Specialist to support the design, governance, and operations of our enablement technology ecosystem. This role reports to the Senior Manager of Enablement Platforms and works closely with cross-functional partners to connect enablement tools to seller behavior and revenue outcomes.
This is a contingent position with a strong path to full-time conversion.
What You'll Do
- Own platform operations and governance for Mindtickle (Autodesk Explore), including support automation, admin compliance, and CoE policy development
- Serve as the primary owner of Whatfix (Digital Adoption Platform) across the enablement environment
- Support program design and onboarding best practices for teams bringing their enablement programs onto the platform
- Contribute to strategic initiatives including Digital Sales Rooms, Salesforce integrations, and revenue-connected enablement measurement
- Partner with data and UX resources to improve platform adoption, content health, and user experience
- Help establish and maintain governance frameworks across the enablement tech stack
What You Bring
- 3 years of experience in enablement platform administration, learning technology operations, or a related field
- Hands-on experience with Mindtickle or comparable enablement platforms (Highspot, Seismic, Allego)
- Experience with digital adoption platforms (Whatfix, WalkMe, Pendo) strongly preferred
- Familiarity with Salesforce and how enablement tools integrate with CRM workflows
- Strong operational instincts: you can manage competing priorities, build repeatable processes, and maintain platform integrity at scale
- Comfort working in a fast-moving environment where enablement is directly tied to revenue outcomes rather than training completion metrics
Nice to Have
- Experience supporting or administering enablement programs for sales or GTM teams
- Exposure to tools like Clari, Klue, or other revenue intelligence platforms
- Background in governance, compliance, or center of excellence models for enterprise technology