What are the responsibilities and job description for the Applications Programmer (Salesforce Marketing Cloud) position at Info Origin Inc.?
Job Description
The duties of Application Programmers, in general
Applications Programmer Duties:
- Analyzes functional business applications and design specifications for functional areas such as finance, accounting, personnel, manpower, logistics, and contracts.
- Develops block diagrams and logic flowcharts. Translates detailed design into computer software. Tests, debugs, and refines the computer software to produce the required product.
- Prepares required documentation, including both program level and user-level documentation. Enhances software to reduce operating time or improve efficiency.
- Provides technical direction to programmers as required to ensure program deadlines are met.
Education: A Bachelor''s Degree from an accredited college or university with a major in Computer Science, Information Systems, Engineering, Business, or other related scientific or technical discipline or three (3) years of equivalent experience in a related field. A Master''s Degree is preferred.
General Experience: Must have five (5) years of computer experience in information systems design.
Specialized Experience: At least three (3) years of experience as an application programmer on large scale DBMS, knowledge of computer equipment, and ability to develop complex software to satisfy design objectives.
- The Client seeks an Applications Programmer (Salesforce Marketing Cloud) to provide technical services in developing, customizing, configuring, and supporting Salesforce Marketing Cloud.
- Configure and support Salesforce Marketing Cloud, including Email Studio, Journey
- Builder, Automation Studio, Content Builder, and Mobile Connect (SMS)
- Assist with SMS enablement, including short code acquisition support, keyword configuration, opt-in/opt-out management, and compliance alignment
- Develop automated journeys, triggered sends, and scheduled communications across email and SMS
- Build and maintain data extensions, SQL queries, and audience segmentation
- Implement dynamic and personalized content using AMP script
- Support integrations between Marketing Cloud and State of Maryland systems
- Troubleshoot campaign, SMS, data, and automation issues
- Follow State of Maryland governance, security, privacy, and approval processes
- Produce basic technical documentation and support knowledge transfer
- Adhere to all security, change control, and MHBE Project Management Office (PMO) policies, processes, and methodologies.
- Note: The candidate must be flexible to work overtime as needed, including weekends, holidays, and off-hours.
Minimum Qualifications
- A minimum of three (3) years of experience in Salesforce Marketing Cloud development.
- Hands-on experience with AMP script and SQL in Marketing Cloud.
- Experience implementing or supporting SMS messaging, including consent management.
- Familiarity with regulated or public-sector environments (PIl, compliance, security).
- Ability to work effectively in a staff augmentation role under state direction.
- Experience with Mobile Connect, SMS compliance, and short code provisioning processes.
- Experience supporting government agencies or health organizations.
- Knowledge of accessibility standards (c.g., WAG / Section 50g).
- Experience integrating Marketing Cloud with Salesforce
Preferred Qualifications
- A minimum of five (5) years of Salesforce experience in Marketing Cloud development.
- Salesforce Marketing Cloud Developer or Consultant certification.
- Experience with MobileConnect, SMS compliance, and short code provisioning processes.
- Experience supporting government agencies or health organizations.
- Knowledge of accessibility standards, e.g., WCAG / Section 508.
- Experience in integrating Marketing Cloud with Salesforce CRM.
- Salesforce Marketing Cloud Developer or Consultant certification