What are the responsibilities and job description for the ServiceNow SPM Developer (Strategic Portfolio Management) - Remote position at Info Dinamica Inc?
Role: ServiceNow SPM Developer (Strategic Portfolio Management)
Remote
Job Type: Contract
Position Summary:
Job Type: Contract
Position Summary:
- We are seeking a highly skilled ServiceNow SPM Developer with extensive experience implementing and supporting Strategic Portfolio Management (SPM) solutions and a strong foundation in the ServiceNow platform. The ideal candidate will be responsible for designing, configuring, developing, and enhancing SPM capabilities while leveraging AI-powered tools and platform innovations to improve delivery efficiency and business outcomes.
- This role requires deep expertise in ServiceNow SPM modules, platform development, integrations, automation, reporting, and modern AI-assisted development practices.
Key Responsibilities:
ServiceNow SPM Development
- Configure and customize ServiceNow SPM modules, including:
- Demand Management
- Project Portfolio Management (PPM)
- Project Management
- Program Management
- Agile Development
- Resource Management
- Financial Planning
- Portfolio Management
- Strategic Planning Workspace
- Objectives and Key Results (OKRs)
- Investment Funding
-
- Develop and maintain:
- Intake workflows
- Demand assessment processes
- Project and program templates
- Resource allocation and forecasting models
- Financial tracking solutions
- Portfolio health dashboards
-
- Configure roadmap planning, portfolio hierarchies, funding models, and strategic objectives.
- Support business stakeholders with solution enhancements, troubleshooting, and optimisation initiatives.
ServiceNow Platform Development
- Develop custom solutions using:
- Business Rules
- Script Includes
- Client Scripts
- UI Policies
- Data Policies
- ACLs
- Scheduled Jobs
- Flow Designer
- IntegrationHub
-
- Build and support:
- Workspaces
- UI Builder Pages
- Service Portal Components
- Custom Applications
- Develop scalable and maintainable solutions following ServiceNow best practices.
- Participate in platform upgrades and instance health improvement initiatives.
AI and Innovation Responsibilities
- Leverage ServiceNow AI capabilities including:
- Now Assist
- Generative AI
- AI Search
- Predictive Intelligence
- Virtual Agent
-
- Utilize AI-assisted development to accelerate:
- Requirement analysis
- Story creation
- Code generation
- Unit testing
- Documentation
-
- Identify opportunities to automate manual portfolio and project management activities using AI-driven solutions.
- Support implementation of AI-powered project summarization, risk identification, forecasting, and recommendation engines.
Required Qualifications Experience:
- 4 years of ServiceNow development experience.
- 2 years of hands-on experience implementing ServiceNow SPM solutions.
- Experience working in Agile delivery environments.
- Experience with enterprise workflow automation and integrations.
Technical Skills ServiceNow SPM:
- Demand Management
- Project Portfolio Management (PPM)
- Resource Management
- Financial Planning
- Agile Development
- Portfolio Management
- Strategic Planning
- OKR Management
- Roadmap Planning
ServiceNow Development
- JavaScript
- Glide APIs
- Flow Designer
- IntegrationHub
- Script Includes
- Business Rules
- Client Scripts
- UI Policies
- ACLs
- UI Builder
- Workspace Development
Integrations
- REST
- SOAP
- JSON
- Web Services
- MID Server
Reporting
- ServiceNow Reporting
- Performance Analytics
- Dashboard Development
- KPI Configuration
Preferred Certifications:
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Application Developer (CAD)
- ServiceNow Certified Implementation Specialist Strategic Portfolio Management
AI Persona / Future Ready Expectations
The ideal candidate should demonstrate an AI-First ServiceNow Developer mindset:
- Uses AI tools to improve development productivity and code quality.
- Leverages Generative AI for design, documentation, testing, and troubleshooting.
- Builds intelligent workflow solutions using Now Assist and AI capabilities.
- Understands Agentic AI concepts and ServiceNow's AI roadmap.
- Promotes responsible AI adoption with proper governance and human oversight.
- Continuously explores innovative ways to improve business processes through AI and automation.