VDI Engineer

About INflow Federal - founded in 2013, INflow Federal is a mission-driven small business delivering cutting-edge solutions to the Department of War (DoW) and Joint Force operations across 20 states. Our strength comes from our people - especially the Veterans who make up over 50% of our workforce. Through our Veteran Outreach Program and employee-first culture, we invest deeply in professional growth, well-being, and innovation. Known for our agility, transparency, and integrity, INflow combines real-world experience with emerging technologies like AI/ML to help our customers lead in a rapidly evolving defense landscape. We empower both our employees and mission partners to stay ahead - driving smarter, faster, and more secure outcomes.

INflow Federal is seeking a Virtual Desktop Engineer to support the design, configuration, and maintenance of a large, globally accessed virtual desktop environment.  This role will be the SME in troubleshooting all related performance issue across the organization.  Additionally, the position will require an individual experienced in system design and integration, identity life-cycle management, and process automation and improvement.

If you’re a self-starter with deep technical expertise in Citrix and virtualization, and you’re passionate about building scalable systems that drive efficiency—this is the role for you.

Here, your work is more than a job—it's a journey in innovation. With opportunities to work on high-impact projects, access to the latest technologies, and a culture that thrives on creativity and collaboration, INflow Federal is where your expertise can truly make a difference.

• Design VDI Solutions: Support the design and engineering of secure, scalable, and high-performance virtual desktop environments.
• Tier 3/4 VDI Support: Act as the escalation point for complex VDI issues, offering expert-level support and guidance to system administrators.
• Performance Optimization: Diagnose and resolve performance issues, ensuring optimal desktop delivery across platforms.
• Endpoint & Interoperability Support: Guide endpoint configuration and troubleshoot desktop virtualization challenges.
• Platform Integration: Act as a technical liaison across multiple VDI technologies and stakeholders.
• Automation & Lifecycle Management: Implement and improve identity lifecycle management and process automation initiatives.
• Enterprise-Scale Operations: Operate in diverse, large-scale production environments with a focus on operational excellence.

• Experience providing engineering support for legacy and current versions of Citrix products.
• 5 years of experience with BS degree or a combination of years of experience and education
• Progressive roles from Administrator to Sr. Engineer
• Citrix Virtual Apps and Desktops v7.15 and later
• Citrix Provisioning Services (PVS) and Machine Creation Services (MCS)
• Citrix Cloud Virtual Apps and Desktops (CVAD)
• Citrix Netscaler / ADC / VPX
• Citrix Workspace Environment Management (WEM)
• Citrix App Layering
• Liquidware Profile Unity
• Hyper V, VMWare VDI (Microsoft or Citrix NetScalers / ADCs)
• Familiar with HP AnyConnect and Leostream

• Experience with Windows Server clustering and advanced Active Directory management.
• Hands-on with Infrastructure-as-Code tools like Terraform or Ansible.
• Familiarity with System Center Virtual Machine Manager or VMware vCenter 6.7.
• Expertise in Group Policy, home directory, and profile management.
• Proficient in desktop software provisioning and enterprise desktop support services.

• Active DoD TS/SCI

Other Notes

• Some travel may be required: Must have valid driver’s license and transportation. This is subject to change at the direction of the customer.
• If accommodation is needed with your application or the interview process for applicants with disabilities, please contact Human Resources at 703-594-8601.
• Candidate must have the ability to lift up to 50 lbs.
• Must have willingness to perform duties not listed in the job description as required by INflow and our customer.

Citizenship Requirements

* Please note that INflow Federal is a defense contractor. Pursuant to our government contracts, candidates must be US Citizens to be considered for employment.

Diversity and Inclusion

INflow provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This commitment applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, leaves of absence, compensation, and training. Job applicants and employees are evaluated solely on job-related qualifications and experience.