What are the responsibilities and job description for the Revenue Cycle Specialist position at Infinx?
About Our Company:
At Infinx, we're a fast-growing company focused on delivering innovative technology solutions to meet our clients' needs. We partner with healthcare providers to leverage automation and intelligence, overcoming revenue cycle challenges and improving reimbursements for patient care. Our clients include physician groups, hospitals, pharmacies, and dental groups.
We're looking for experienced associates and partners with expertise in areas that align with our clients' needs. We value individuals who are passionate about helping others, solving challenges, and improving patient care while maximizing revenue. Diversity and inclusivity are central to our values, fostering a workplace where everyone feels valued and heard.
A 2025 Great Place to Work®
In 2025, Infinx was certified as a Great Place to Work® in both the U.S. and India, underscoring our commitment to fostering a high-trust, high-performance workplace culture. This marks the fourth consecutive year that Infinx India has achieved certification and the first time the company has earned recognition in the U.S.
Location: Remote or Hybrid in Metairie, LA
Reporting to the Office Manager, the Revenue Cycle Specialist will be responsible for processing, reviewing, and filing insurance to the resolution of the claim payment. You will also assist patients with billing questions and the collection of patient balances. Many of ACS Clients' accounts require team effort while other accounts may require independent workers to complete all aspects of the billing process. You may be responsible for multiple accounts with functions varying with each account. Assignment of accounts may fluctuate as ACS Client base changes.
Job Responsibilities:
- Performs various functions in the processing of insurance billing and collections, including Medicaid/Medicare claims according to the established policies and procedures
- Collects and enters patient's insurance information into ACS Compumed System
- Reviews, verifies, and submits insurance claims
- Processes correspondence from Third Party Payors and responds to patient requests
- Follows up with insurance companies and ensures claims are paid in a timely manner
- Resubmits insurance claims that have received no response
- Answers telephones and provides/obtains information to resolve billing and collection issues
- Maintains supporting billing information for future reference or audit purposes
- High School Diploma or equivalent
- Minimum of 1 year of insurance AR and post-claim follow-up experience
- Physician claim billing experience preferred
- Knowledge of medical terminology
- Knowledge of insurance industry
- Skilled in using computer programs and applications
Joining Infinx comes with an array of benefits, flexible work hours when possible, and a genuine sense of belonging to a dynamic and growing organization.
- Access to a 401(k) Retirement Savings Plan
- Comprehensive Medical, Dental, and Vision Coverage
- Paid Time Off
- Paid Holidays
- Additional benefits, including Pet Care Coverage, Employee Assistance Program (EAP), and discounted services