What are the responsibilities and job description for the Assistant Operations Analyst position at Infinx?
About Our Company:
At Infinx, we're a fast-growing company focused on delivering innovative technology solutions to meet our clients' needs. We partner with healthcare providers to leverage automation and intelligence, overcoming revenue cycle challenges and improving reimbursements for patient care. Our clients include physician groups, hospitals, pharmacies, and dental groups.
We're looking for experienced associates and partners with expertise in areas that align with our clients' needs. We value individuals who are passionate about helping others, solving challenges, and improving patient care while maximizing revenue. Diversity and inclusivity are central to our values, fostering a workplace where everyone feels valued and heard.
A 2025 Great Place to Work®
In 2025, Infinx was certified as a Great Place to Work® in both the U.S. and India, underscoring our commitment to fostering a high-trust, high-performance workplace culture. This marks the fourth consecutive year that Infinx India has achieved certification and the first time the company has earned recognition in the U.S.
Location: Deerfield Beach, FL
Summary Description:
The Assistant Operations Analyst supports operational efficiency by maintaining accurate data records, monitoring reporting trends, and audit processes. This role requires strong attention to detail, analytical skills, and the ability to manage multiple reporting tasks on a consistent schedule.
Responsibilities
- Maintain and update spreadsheets by organizing, adding, and verifying physician and location data to ensure accuracy and completeness
- Prepare and process weekly bad debt charge-off reports for all clients in accordance with company procedures
- Monitor report file sizes and account volumes to identify irregularities, flag potential issues, and track emerging trends
- Review and analyze PCN reports on a monthly basis, ensuring timely follow-up and resolution of discrepancies
- Provide support for client audit activities, including data preparation, documentation, and coordination as needed
- Collaborate with internal teams to ensure data integrity and operational consistency across reporting processes
- Other duties as assigned
Skills and Education:
- High School Diploma
- Strong proficiency in spreadsheet management (e.g., Excel)
- Excellent organizational and analytical skills with a high level of attention to detail
- Ability to manage recurring deadlines (weekly and monthly reporting cycles)
- Effective communication and problem-solving skills
- Prior experience in operations, data analysis, or healthcare administration preferred
Company Benefits and Perks:
Joining Infinx comes with an array of benefits, flexible work hours when possible, and a genuine sense of belonging to a dynamic and growing organization.
- Access to a 401(k) Retirement Savings Plan
- Comprehensive Medical, Dental, and Vision Coverage
- Paid Time Off
- Paid Holidays
- Additional benefits, including Pet Care Coverage, Employee Assistance Program (EAP), and discounted services
If you are a dedicated and experienced Assistant Operations Analyst ready to contribute to our mission and be part of our diverse and inclusive community, we invite you to apply and join our team at Infinx.