Junior Azure Engineer

Location: Metro Atlanta (Onsite)
Employment Type: Full-Time

Infinity Technology Consulting, Inc. is seeking an experienced Junior Azure Engineer who thrives in a customer-facing environment and takes pride in ownership of the client experience.

This role is not entry-level. In this role, you will support cloud operations, Microsoft 365 / Azure administration, and Intune endpoint management, working primarily with internal teams and collaborating with clients as needed. The focus is on hands-on engineering work, incident response, environment monitoring, and participation in structured cloud and endpoint projects—not onsite end-user or desktop support.

You will be expected to independently manage day-to-day operational tasks in live environments, communicate clearly with technical and non-technical stakeholders, and exercise good judgment in knowing when to troubleshoot issues on your own versus when to escalate to senior engineers or leadership. This role is well-suited for someone who takes ownership, values accountability, and wants to deepen their expertise in Microsoft cloud and endpoint technologies within a mentorship-focused, growth-oriented environment.

What Success Looks Like in This Role

• Internal teams and assigned clients view you as a trusted technical partner, not just a task-taker.
• Incidents and requests are handled efficiently, communicated clearly, and seen through to resolution with proper documentation and follow-up.
• Periods of stability are used productively to identify risks, recommend improvements, and contribute to small enhancements or projects within client environments.
• You demonstrate good technical judgment—knowing when to troubleshoot independently and when to escalate appropriately to senior engineers or leadership.
• You can translate technical concepts into plain language for stakeholders while also engaging in deeper technical discussions with engineering peers when needed.

Strong working knowledge of:

• Microsoft 365 / Azure / Intune
• Endpoint and MDM management
• Windows 10/11
• macOS / iOS

Certifications:

• AZ-900 (Azure Fundamentals) — required

• MS-900 (Microsoft 365 Fundamentals) — required
• MD-102 (Endpoint Administrator) — required or in-progress

• Company will support and sponsor certification progression.

• Extensive Experience supporting environments with Dell, Microsoft, Cisco, and Apple hardware
• Comfortable using remote support and RMM tools

• Perform adds, moves, and changes in Azure AD / Entra ID (users, groups, licenses).

• Manage Azure AD user authentication, password resets, MFA support, and basic security support.
• Provision and manage Microsoft 365 resources (mailboxes, groups, permissions).
• Support Intune device enrollment and lifecycle (configuration profiles, compliance, app deployment).
• Monitor alerts and respond to incidents with documented escalation procedures.
• Maintain documentation and standard operating procedures.
• Collaborate with senior engineers on projects and client engagements.
• Use PowerShell to assist with automation and repetitive tasks.

• Hands-on experience administering Azure AD (Entra), Microsoft 365/Azure, and Microsoft Intune in cloud-only environments.
• Basic PowerShell experience — using and modifying scripts.
• Previous experience with adds/moves/changes, maintenance tasks, and user support in a professional environment.
• Comfort with client interactions and incident response workflows.
• Experience in an MSP or IT service environment is preferred.

Support and administer:

• Microsoft 365 (Azure AD, Exchange Online, Intune)
• Azure cloud services
• Windows 10/11 and macOS/iOS environments

Nice-to-Have Skills

• Experience with hybrid AD environments (Azure on-prem)

• Familiarity with RMM or ticketing tools
• Exposure to cloud monitoring tools or security alerts

• Health Care Stipend (to offset medical, dental, and vision expenses)
• Simple IRA (with employer contribution, if applicable)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity & Paternity)
• Short-Term & Long-Term Disability
• Training & Professional Development