What are the responsibilities and job description for the Electrical Field Service Technician -Raleigh, NC position at Infinity Technical Services Division, Inc.?
Why Join Our Team
Infinity Technical Services Division, Inc. (Infinity TSD) is an electrical power system service provider that specializes in managing the life cycle of industrial and commercial electrical distribution equipment, rated 208V through 38KV. Our focus is on delivering exceptional service, maintaining long-term relationships with our customers, and creating a positive and empowering work environment for our team.
Infinity TSD is currently seeking highly motivated and experienced Electrical Field Service Technicians to join our team. In this role, you will perform acceptance testing, equipment maintenance, and troubleshooting of electrical distribution systems at customer sites.
When you join our team, you can expect:
This position requires working knowledge of electrical distribution equipment from major manufacturers (Square D/Schneider, GE, Siemens, Eaton, ABB, etc.) and familiarity with power distribution systems. Candidates should have at least five (5) years of relevant field service experience (electrical contractor service group, OEM service group, NETA testing company, or similar).
Travel is required throughout the Carolinas and surrounding states. Work is often performed during customer outages and may include evenings, weekends, and holidays. After-hours emergency response is also required.
Successful candidates are professional, respectful, and customer focused. You must be able to track travel expenses and complete monthly expense reports with receipts and documentation. Depending on location, travel can range from 25%-75%.
Successful candidates are professional, respectful, and customer focused. You must be able to track travel expenses and complete monthly expense reports with receipts and documentation. Depending on location, travel can range from 25%-75%.
Protection & Control / Automation:
Pay, Benefits & Growth
We are proud to be an equal opportunity employer and are committed to creating an inclusive, respectful, and safe workplace. We value integrity, teamwork, and continuous improvement — and we support our people in building meaningful, long-term careers.
If you’re looking for a challenging, hands-on opportunity with a growing team of professionals in a fast-paced environment, and your work truly matters, we encourage you to apply.
Infinity Technical Services Division, Inc. (Infinity TSD) is an electrical power system service provider that specializes in managing the life cycle of industrial and commercial electrical distribution equipment, rated 208V through 38KV. Our focus is on delivering exceptional service, maintaining long-term relationships with our customers, and creating a positive and empowering work environment for our team.
Infinity TSD is currently seeking highly motivated and experienced Electrical Field Service Technicians to join our team. In this role, you will perform acceptance testing, equipment maintenance, and troubleshooting of electrical distribution systems at customer sites.
When you join our team, you can expect:
- A supportive, people-focused culture built on safety, respect, and accountability
- Weekly pay and competitive compensation
- A company that promotes from within and invests in leadership development
- Stability, consistency, and long-term career opportunity
This position requires working knowledge of electrical distribution equipment from major manufacturers (Square D/Schneider, GE, Siemens, Eaton, ABB, etc.) and familiarity with power distribution systems. Candidates should have at least five (5) years of relevant field service experience (electrical contractor service group, OEM service group, NETA testing company, or similar).
Travel is required throughout the Carolinas and surrounding states. Work is often performed during customer outages and may include evenings, weekends, and holidays. After-hours emergency response is also required.
Successful candidates are professional, respectful, and customer focused. You must be able to track travel expenses and complete monthly expense reports with receipts and documentation. Depending on location, travel can range from 25%-75%.
Successful candidates are professional, respectful, and customer focused. You must be able to track travel expenses and complete monthly expense reports with receipts and documentation. Depending on location, travel can range from 25%-75%.
- Track travel expenses and complete monthly expense reports with required documentation.
- Deliver consistent, professional customer service on every job site.
- Prepare professional customer test reports using PowerDB.
- Valid driver’s license and ability to travel regionally.
- Ability to pass pre-employment drug screening and ongoing customer-required screening as needed.
- Ability to manage a busy field schedule and arrive prepared and on time.
- Physical ability to lift test equipment/materials, climb ladders, work at heights (lifts/ladders), and perform occasional confined space work.
- Ability to work independently and as part of a crew.
- Ability to follow all Infinity TSD and customer safety procedures.
- 5 years field service experience with an electrical OEM, electrical power testing company, or electrical contractor in an industrial environment (or equivalent power distribution background).
- Strong knowledge of three-phase power distribution systems.
- Working knowledge of low and medium voltage equipment, including switchgear, switchboards, MCCs, panelboards, circuit breakers, busway, starters/contactors, grounding systems, ground-fault systems, and protective relays.
- Must be at least 18 years of age
- Minimum 5 years of experience with medium and/or low voltage electrical power distribution equipment.
- Ability to read and interpret technical drawings, wiring diagrams, and equipment manuals.
- Strong communication skills and the ability to work independently in field environments.
- Willingness to travel nationally over 80% of the time.
- Valid driver’s license and the ability to pass background and drug screening requirements.
Protection & Control / Automation:
- Experience working with SEL protective relays, including using accelerator to install settings files.
- Experience with SEL RTAC configuration and troubleshooting.
- Experience with basic PLC configuration, including downloading, uploading, and troubleshooting programs.
- Ability to troubleshoot Modbus and Modbus TCP/IP networks for industrial communication devices.
- Familiarity with IEC 61850 GOOSE messaging and troubleshooting.
- General knowledge of medium voltage switchgear construction, installation, startup, and troubleshooting.
- General knowledge of low voltage switchboards (UL 891) construction, installation, startup, and troubleshooting.
- General knowledge of low voltage circuit breakers, including power circuit breakers and molded case circuit breakers.
- Ability to interpret and implement circuit breaker trip unit settings, including reading coordination studies and adjusting settings.
- General knowledge of electrical power meter setup, including IP address configuration.
- Circuit breaker knowledge including maintenance, testing, troubleshooting.
- Cable testing experience (VLF, hipot, tan delta, partial discharge).
- Transformer oil sampling and testing (TTR, WR, PF, etc.)
- Experience terminating, splicing, and testing medium voltage cable.
- Mechanical service/repairs on switchgear and circuit breakers.
- Power monitoring installation and troubleshooting.
- Familiarity with IoT hardware and common communication protocols.
- OSHA 30, NFPA 70E, and other electrical safety training (helpful; can be provided).
- Extensive nationwide travel to data center construction sites.
- Work performed exclusively on data center projects, often in active construction or commissioning phases.
- Physical requirements include standing, climbing, lifting to 50 lbs., and working around electrical equipment following strict safety protocols
Pay, Benefits & Growth
- Weekly pay via direct deposit
- Competitive pay based on experience and certifications
- Medical, dental, and vision insurance the 1st of the month after 30 days of hire
- Health Savings Account (HSA)
- 401(k) with company matching
- Life insurance and voluntary benefits including accident, hospital indemnity, critical illness, and disability
- Paid vacation (accrues immediately) and paid holidays
- Ongoing technical and leadership development
- Clear career advancement pathways — we promote from within
We are proud to be an equal opportunity employer and are committed to creating an inclusive, respectful, and safe workplace. We value integrity, teamwork, and continuous improvement — and we support our people in building meaningful, long-term careers.
If you’re looking for a challenging, hands-on opportunity with a growing team of professionals in a fast-paced environment, and your work truly matters, we encourage you to apply.