What are the responsibilities and job description for the Account Coordinator position at Infinity Marketing?
Description
About Us
At Infinity Marketing, we are growth-obsessed problem solvers who know great marketing moves the needle, and strong collaboration keeps it there. To our clients, we’re problem solvers, growth drivers, and brand advocates. To each other, we’re cheerleaders, sounding boards, and collaborators. We are a team of thinkers, connectors, and doers on a mission to make a difference for our clients. We believe in the power of collaboration – communicating without egos to cultivate momentum, unearth ideas, and foster meaningful relationships built on trust. We believe that great marketing propels business forward and great partners show you just how far you can go. Come be a part of the Infinity crew and see why we’re better together.
Our Purpose
We exist to drive growth through relationships that empower people to make a difference.
Our Values
Partnership - Teamwork is in our DNA. Every client is a partner, and every project is a shared journey toward something greater. We’ll always pursue a win-win, and we insist on mutual respect and empathy.
Integrity - Trust is earned through action, and we’re here to build lasting trust with our clients and each other. We stand by our word, we are boldly transparent, and we hold ourselves to high ethical standards.
Curiosity - Deep discovery drives serious progress. By asking thoughtful questions, exploring new ideas, and challenging assumptions, we uncover bold solutions to stay ahead of the curve — so you can, too.
Results - Achieving your goals is our goal too. From first consultation to final delivery, we set clear expectations, measure progress, and work relentlessly to drive performance and help your business grow.
Humility - Growth comes from listening, learning, and adapting. By owning our mistakes, embracing feedback, and serving others, we turn challenges into stronger relationships and better outcomes.
Position Summary
The Account Coordinator serves as the primary relationship manager for assigned clients, owning the overall client experience and ensuring the successful delivery of integrated marketing solutions. This role oversees agency deliverables, coordinates internal resources, manages budgets, and drives results that support both client objectives and long-term partnership growth. The Account Coordinator acts as a trusted advisor to clients while representing their needs internally—translating goals into actionable strategies and ensuring alignment across teams. Leveraging experience with integrated marketing tactics, this role contributes strategic insight, guides discovery efforts, and identifies opportunities for organic growth through consulting and collaboration.
Benefits
- Health, dental, and vision insurance
- 401(k) with matching
- Hybrid remote options
- Open PTO
- Company mobile business plan
- Professional development
Requirements
Position Responsibilities – Essential
- Cultivate and maintain strong partnerships with assigned clients; serving as their primary contact and consultant for their needs, requests, and organic growth opportunities.
- Lead the account team as the account steward; ensuring that they communicate and work as one to identify needs, define success, drive performance, and deliver results.
- Responsible for the overall service, efficiency, and profitability of assigned accounts.
- Embrace a curious mindset to gain and maintain an understanding of the client’s goals, industry, competitive landscape, and history with Infinity to proactively partner in providing strategic marketing guidance and plans internally and externally.
- Own account financials, ensuring that the agency’s work aligns with the client’s financial expectations and constraints and tracking against internal projections. Understand billing processes, owning budget and creative projections management and documents.
- Ensure client’s brand, values and products/services are accurately and effectively communicated.
- Support the New Business team with proposal development for clients and prospects outside of assigned accounts.
- Travel as needed/assigned for client meetings, training opportunities, etc.
- Other duties and responsibilities as assigned.
Essential Skills and Experience
- Associate or bachelor’s degree in marketing, communications, business, or related field
- 2 years of experience in marketing or communications
- Demonstrated experience with Office 365
- Established advertising knowledge
- Strong relationship manager
- Experience owning account financials: budgets, projections, efficiencies
- Proven experience with the full spectrum of cross-marketing tactics
- Polished communication
- Resourceful
- Self-motivated, takes initiative
- Displays self-management skills for tasks and emotions
- Demonstrated growth in self and social awareness
- Intellectual curiosity
Infinity Marketing is a diverse organization that provides equal opportunity in employment and has a policy of zero tolerance against discrimination or harassment during employment on the grounds of race, color, religion, ethnicity, use of native language, national origin, sex, sexual orientation, marital status, disability, veteran status, age, genetic information, or any other status protected under applicable federal, state, or local laws. Infinity Marketing prohibits retaliation against an individual for engaging in activity protected under this policy and interfering with rights or privileges granted under anti-discrimination laws.
*Please be aware of scams – all official job postings and application procedures can be found exclusively on our careers page at https://recruiting.paylocity.com/recruiting/jobs/All/6acbc1c4-d421-4999-bfa3-8acff138c4ac/Infinity-Marketing-Solutions-Inc.