What are the responsibilities and job description for the Dental Front Desk Receptionist position at Infinity Dental?
Dental Front Desk Receptionist / Patient Care Coordinator
Infinity Dental | Kenton, Ohio
Enjoy a four-day workweek, a friendly team, and the opportunity to grow your career with Infinity Dental!
Infinity Dental is growing, and we're excited to welcome a friendly, organized, and motivated Dental Front Desk Receptionist / Patient Care Coordinator to our team!
Our front desk is the heart of our practice and often the first impression our patients have of Infinity Dental. We're looking for someone who enjoys connecting with people, has a positive attitude, and takes pride in helping patients feel comfortable and cared for from the moment they walk through our doors.
We're a busy, patient-focused dental practice that believes in providing exceptional care while maintaining a welcoming, supportive, and enjoyable workplace.
Whether you have experience working in a dental office or bring strong customer service and administrative skills from another industry, we'd love to hear from you!
Full-time and part-time opportunities may be available.
Why You'll Love Working With Us
- Four-day workweek — enjoy a three-day weekend every week!
- Monthly bonus opportunities to reward our team's success
- Federal holidays off — our office is closed on federal holidays
- Friendly, supportive, and team-oriented work environment
- Opportunities to learn new skills and grow professionally
- A busy, established practice with a steady patient base
- A growing organization where motivated team members have opportunities to take on additional responsibilities
- An opportunity to build meaningful relationships with patients and coworkers
Our Office Hours
We believe in working hard, supporting one another, and enjoying time outside the office. Our consistent schedule gives you the opportunity to maintain a great work-life balance!
- Monday–Wednesday: 8:30 AM – 5:00 PM
- Thursday: 8:00 AM – 3:00 PM
- Friday–Sunday: Closed
Specific scheduling arrangements can be discussed for full-time and part-time candidates.
What You'll Do
As a Front Desk Receptionist / Patient Care Coordinator, you'll play an important role in keeping our practice running smoothly and ensuring every patient has a great experience.
Your responsibilities will include:
- Greeting patients with a warm, welcoming, and professional attitude
- Answering phone calls, responding to patient questions, and providing excellent customer service
- Scheduling appointments and helping maintain an organized, productive schedule
- Checking patients in and out while ensuring their information is accurate and up to date
- Verifying dental insurance eligibility, benefits, and coverage
- Helping patients understand treatment plans, insurance estimates, and financial responsibilities
- Presenting treatment estimates and assisting patients with scheduling recommended care
- Collecting patient payments, processing transactions, and maintaining accurate account balances
- Assisting with dental insurance claims, billing, and follow-up when needed
- Maintaining accurate patient records and following HIPAA privacy guidelines
- Communicating effectively with our doctors, hygienists, assistants, and other team members
- Helping keep the front office organized and the daily schedule running efficiently
Who We're Looking For
We're looking for someone who is dependable, enjoys working with people, and brings a positive attitude to work each day.
Our ideal candidate:
- Has a friendly, outgoing personality and enjoys helping others
- Is reliable, punctual, and takes pride in their work
- Communicates clearly and professionally, both in person and over the phone
- Is organized, detail-oriented, and comfortable managing multiple responsibilities
- Has strong computer skills and is comfortable learning new software
- Is confident discussing appointments, treatment estimates, and patient balances
- Is comfortable working in a busy, fast-paced environment
- Has a team-first attitude and is willing to help wherever needed
- Takes initiative, solves problems, and looks for ways to improve the patient experience
- Is interested in learning, growing, and building a long-term career with our practice
Previous dental front desk experience is preferred. We're happy to train the right person who has a great attitude, strong communication skills, and a willingness to learn.
Experience with dental insurance, scheduling, billing, or dental practice-management software is a plus.
Come Grow With Infinity Dental!
At Infinity Dental, we believe that great patient care begins with great people.
We value team members who are kind, hardworking, dependable, and genuinely care about the patients we serve. We want our employees to feel appreciated, enjoy coming to work, and have opportunities to grow alongside our practice.
If you're someone who loves helping people, enjoys staying organized, and wants to be part of a friendly, hardworking dental team, we'd love to meet you!
Apply today and take the next step in your career with Infinity Dental!
Pay: $20.00 - $30.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Paid time off
Work Location: In person
Salary : $20 - $30