Clinical Manager, Organ Recovery

General Job Summary:
Under the general direction of the Director, Organ Recovery, the Clinical Manager, Organ Recovery leads and guides the Clinical Recovery department towards accomplishing Infinite Legacy’s mission and goals by providing oversight of daily organ recovery operations. Serves as the clinical expert for donor suitability, organ allocation, organ recovery for transplant and research, training, call responsibilities, and import/flyout process for the organization. Accountable for organ recovery staff adherence to all regulatory and accrediting agency standards, including, but not limited to CMS, UNOS, AOPO, FDA and AATB, as well as all internal Infinite Legacy organizational policies, procedures, and guidelines. Provides direction to staff while encouraging the professional development and achievement of personal and departmental goals.
Education and Experience:

• College work in a health care related field from an accredited college/university. Bachelor’s degree preferred.

• Demonstrated proficiency in the Organ Recovery Coordinator role

• Two to four years of management experience in an acute health care setting.

Supervisory Responsibilities:

• At the request of Human Resources, participates in the screening and hiring process of candidates.
• Maintaining and updating the departmental performance management board and reporting these departmental projects/goals on a routine schedule as defined by organizational leadership.
• Approves payroll timesheets for signoff on a bi-weekly basis per departmental protocol.
• Approves paid time-off (PTO) requests from staff per departmental protocol while maintaining adequate staffing to meet clinical activity.
• Approves expense reports.
• Oversees the daily workflow of the department.
• Provides constructive and timely performance evaluations.
• Handles discipline and termination of employees in accordance with company policy.

Required Skills/Abilities:

• Demonstrated leadership skills, as well as excellent interpersonal skills and ability to communicate effectively, both verbally and in writing.

• Demonstrated excellent judgment, decision making and organization skills. Ability to problem solve in stressful situations.

• Must attain and maintain CPTC certification.

• Must remain proficient in all regulatory and accrediting agency standards and policies.

Duties/Responsibilities:

• Ensures the Organ Recovery department is adequately staffed and trained to provide appropriate and efficient response to referrals, accurate evaluation of potential donors, timely and efficient recovery of organs and local and import organ allocation, recovery, and packaging.
• In collaboration with Education, provides oversight to new staff by coordinating and participating in orientation and regular meetings to assess progress.
• Ensures the ongoing clinical competency of staff through a variety of methods including: ongoing education, case reviews/debriefs, self-paced learning modules, collaboration with Infinite Legacy Education Department and focused learning and training activities.
• Participates in the strategic planning process and performance metrics development for the department under the direction of the Director of Organ Recovery and/or Chief Clinical Officer. Monitors progress and completion of goals in collaboration with interdepartmental leaders, monthly.
• In collaboration with Quality Systems, ensures timely response to SOP modifications and compliance, CAPA, and ongoing competencies and quality improvement projects.
• In conjunction with Education, manages and directs the training efforts and outcomes for the Organ Recovery department. This includes the development and implementation of department-specific training in conjunction with ancillary partners such as transplant centers and/or hospital partners.
• Keeps knowledge current through participation in NATCO, UNOS, AOPO, and AATB.
• Serves as emergency contact for applicable departments, including sick calls and emergencies. During times of decreased staffing/emergency, may be required to fill staffing holes and/or timeframes necessary.
• Support the Administrator on Call (AOC) role and responsibilities as needed.
• In conjunction with the Chief Clinical Officer and the Director of Organ Recovery, participates in departmental fiduciary responsibilities including, but not limited to, review of donor hospital bills, development of the department budget and monthly variance report explanations.
• In conjunction with the Director, Quality Systems or designee, maintains oversight of the management of organ recovery supplies.
• Maintains call shift responsibilities to identify areas of improvement, under the direction of the Director of Organ Recovery and as determined by the clinical and administrative needs of the department.
• In conjunction with the OCME liaison, ensures compliance with OCME requests.

Working Conditions:

• May require extended hours and travel during emergencies.
• Frequent and prolonged use of computer screen may produce visual fatigue.
• Possible mental fatigue and stress associated with emergencies and management issues.
• Valid driver’s license and reliable, insured automobile for transportation.
• Ability to move or traverse within an office, hospital, and outdoors.
• Manual dexterity sufficient to operate telephones and computers.
• Ability to accurately communicate, converse, and exchange information in English over the telephone and in person.
• Computer literacy in a Microsoft Windows environment and demonstrated competency in the use of Microsoft Office software programs.
• Works in normal office environment where there are no physical discomforts due to temperature, noise, dust, etc.
• Work requires standing and walking for various tasks and lifting of supplies up to a weight of 40 pounds.
• Infrequent travel to professional conferences.
• Frequent travel between the Baltimore and Falls Church office to support the needs of the Organ Recovery Team.
• Possible exposure to communicable diseases, hazardous materials, and pharmacological agents, with little likelihood of harm if established health precautions are followed.
• Occasional need to transfer organs, blood specimens, and/or tissue samples from one location to another.
• Extended hours and travel to evaluate manage and recover organs/tissues from a local donor and/or to recover an imported organ in a timely manner.
• Travel requiring use of air transportation, emergency ground vehicles, ground limousine service, and/or driving a personal or company vehicle.
• Physically demanding lifting, pushing, and pulling of supplies, equipment, and carts with little likelihood for injury if proper body mechanics and procedures are followed.
• This position is a Level 1 – High Level Exposure to Bloodborne Pathogens and TB. Employees are in a hospital setting and have direct contact with donors or donor organs and tissues through donor management, recovery, and processing.

The employer retains the right to change or assign other duties to this position. The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship.
The above is intended to describe the general content and requirements of the job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

Job Type: Full-time

Schedule:

• Day shift
• On call

Work setting:

• Hybrid work

Work Location: Hybrid remote in Falls Church, VA 22042