What are the responsibilities and job description for the IT Operations Support Engineer position at InfiCare Technologies?
Position – EUC & IT Operations Support Engineer
Location - Hunt Valley, MD & Reno, NV
Duration - Long Term Contract
Location - Hunt Valley, MD & Reno, NV
Duration - Long Term Contract
Skills Required:
- Windows 10/11, basic macOS support.
- Microsoft 365 administration
- SharePoint Online user and site support.
- Active Directory & Azure AD.
- Microsoft Intune (device management, patching, compliance).
- Basic networking (VPN, LAN, DNS).
- Understanding of data center hardware and operations.
- ITSM and asset management tools.
Experience Required:
- 3–7 years of experience in EUC / IT Operations / Infra Support.
- Bachelor’s degree in IT / Computer Science or equivalent.
- ITIL Foundation – preferred.
- Microsoft Modern Workplace / Intune certifications