What are the responsibilities and job description for the Salesforce Business Analyst with B2B Commerce position at InfiCare Staffing?
Greetings,
Salesforce Business Analyst with B2B Commerce
San Diego, CA Onsite
Contract
Job Description :
The Role
Act as the bridge between customers’ commercial, R&D, and operations teams and the technical delivery team. Elicit, document, and translate business needs into functional requirements for Salesforce solutions supporting the integration.
Key Responsibilities
- Conduct workshops and interviews with Customer stakeholders (Sales, Marketing, Finance, Supply Chain)
- Document business processes, user stories, and functional specifications for Sales Cloud, Service Cloud, CPQ and B2B Commerce
- Analyze gaps between Customer legacy processes and Salesforce ecosystem
- Serve as liaison between business users, IT, vendors, and development teams
- Support UAT planning, test case creation, and user training
Required Qualifications
- Experience: 5 years as a Salesforce BA in Life Sciences / HLS
- Salesforce Knowledge: Sales Cloud, Service Cloud, CPQ fundamentals and B2B Commerce
- Domain: Understanding of reagent/antibody commercial workflows or diagnostic products
- Soft Skills: Excellent communication; ability to translate scientific/commercial needs into technical requirements
Soumen Biswas
Senior I.T Recruiter
Soumen@inficaretech.com