What are the responsibilities and job description for the Front Desk / Administrative Assistant position at INEX SURGICAL, INC?
Company Overview
Inex Surgical is a dedicated provider of medical equipment service and sales, committed to supporting healthcare facilities with reliable solutions and exceptional customer care.
Job Title: Front Desk / Administrative Assistant
We are looking for a reliable and professional Front Desk / Administrative Assistant to manage daily front office operations. The ideal candidate will handle customer communications, provide repair-related updates, assist with estimates and invoicing, and support shipping and receiving tasks while maintaining a welcoming front desk environment.
Key Responsibilities
- Respond to customer emails in a timely and professional manner
- Answer incoming phone calls and provide callers with information regarding their repairs and service status
- Greet and assist visitors upon arrival
- Prepare and send estimates and quotes using QuickBooks
- Maintain accurate customer and repair records
- Receive, unpack, and organize incoming shipments
- Pack and prepare outgoing shipments for delivery
- Coordinate shipping and tracking of repairs and parts
- Perform general front desk and administrative duties as needed
Requirements & Qualifications
- Previous experience in a front desk, receptionist, or administrative role preferred
- Familiarity with QuickBooks or similar accounting software
- Strong communication skills (written and verbal)
- Good organizational and multitasking abilities
- Basic computer skills and attention to detail
- Professional demeanor and customer-service-focused attitude
- Ability to handle shipping and light physical tasks as required
Education
- High school diploma or equivalent required
Work Schedule
- Full-time
Pay: From $25.00 per hour
Expected hours: 40.0 per week
Benefits:
- Paid time off
Work Location: In person
Salary : $25