Field Service Technician

Job Summary:

The Field Service Technician is responsible for repair, test, adjust, calibrate, or install electronic components, such as industrial controls, on specialized welding/fabrication equipment located at customer facilities in the United States.

Essential Responsibilities:

· Evaluate, Troubleshoot, and make necessary repairs and/or perform routine maintenance and calibration on all types of equipment and products including, but not limited to:

o Manual and Automated Pipe/Plate Fabrication Equipment.

o Automated Tube and Pipe Welding Systems.

o CNC Plasma Profiling Systems.

· Ability to represent the company to our customers in a professional and courteous manner.

· Completes all service orders in a neat and timely fashion and obtains a customer’s signature on the order prior to leaving facility.

· Maintains company provided diagnostic equipment, tools, and other equipment in clean, good working conditions and within manufacturer’s recommendation.

· Communicate with Service Manager on job status, daily activities, and unsafe conditions of equipment.

· Communicates by phone and in person with vendors, customers, sales staff, store managers and others, providing information on repair times, ordering of parts and supplies, etc.

· Perform Preventative Maintenance (PM’s) on customer equipment per company procedures.

· Maintains confidentiality with customers.

· Follows safety procedures and attends monthly Company meetings.

· Follows travel guidelines as described in the travel manual.

· Perform duties as deemed necessary by Management.

Knowledge, Skills, and Abilities:

· Must have general mechanical skills.

· Ability to plan a logical approach to troubleshooting and repairing equipment.

· Must be familiar with the concept of continuous quality improvement.

· Ability to speak in a clear, understandable manner and write legibly.

· Must be able to distinguish between different colors on electrical schematics drawings.

· Must be able to work flexible hours to meet customer needs and management expectations.

· Ability to work with little or no supervision, given proper instructions.

· Must be able to wear protective equipment as needed.

· Must be able to use trade type tools or hand tools.

· Must maintain a clean MVR and TDL.

· Ability to read and comprehend Material Safety Data Sheets (MSDS).

· Ability to read and comprehend electrical schematics.

· Ability to work in windows-based computer systems.

·

Preferred Qualifications:

• Be able to rebuild, repair and maintain automated fabrication/welding equipment.
• Apply your knowledge of mechanical and industrial technology to inspect machines and observe operation to detect malfunctions.
• Be able to disassemble machines using hand tools, select replacement parts, solder loose connections, and rewire electrical circuits.
• Be able to reassemble machines, using hand tools, welding, and brazing equipment, and measuring instruments and test machines before they go to customers.

Required:

• Safety Quiz with a passing score of 80% or more.
• Company Assessment Test.
• Signed and Returned company form of "WHO WE ARE!"

Training and Development:

• Comprehensive in-house and on-site training provided on how to repair the equipment.

Additional Must Requirements:

• Knowledge of mechanics and electricity is required, and a preference will be given to those with an understanding of welding processes.
• Must be able to provide exceptional customer service.
• Some overtime may be required.
• Frequent travel will be required.

About Industrial Solutions and Innovation, LLC (ISI)

ISI strives to uphold and live out the core principles of being a Christ honoring company the leads our industry in the manufacturing, sale, rental and supporting of pipe and vessel fabrication technology. Prior to applying for this, or any position out HR manager will email you out REQUIRED "Who We Are" form that will need to be read over, signed and returned. This will give you more incite into our company and culture and see if you feel like your values will alight with ours.

ISI is a dynamic and growing company focused on providing innovative solutions and services to a wide range of industries. We are committed to delivering high-quality products and exceptional service to out clients while fostering a collaborative and supportive work environment for our employees.

Pay: From $20.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Work Location: In person

Salary : $20