Industrial Equipment Manager

Job Summary

We are seeking an experienced and results-driven Industrial Equipment Manager to lead the day-to-day operations of MSI's industrial equipment services, including the repair, rebuild, maintenance, and installation of pumps, motors, gearboxes, and other industrial equipment. This position will be responsible for managing employees, estimating and quoting work, coordinating jobs from initial request through completion, procuring parts and materials, and ensuring work is executed safely, efficiently, profitably, and to customer expectations.

The ideal candidate will possess strong leadership and organizational skills, mechanical aptitude, sound judgment, and the ability to effectively manage people, customers, and multiple jobs in a fast-paced industrial environment.

Key Responsibilities

Industrial Equipment Operations Management

• Manage the day-to-day operations of MSI's industrial equipment services, including the repair, rebuild, maintenance, and installation of pumps, motors, gearboxes, and other industrial equipment.
• Plan, schedule, and coordinate shop and field work to ensure jobs are properly staffed, prioritized, and completed safely, efficiently, and according to customer expectations.
• Manage assigned jobs from initial request through completion, maintaining responsibility for scope, schedule, labor, materials, documentation, and overall job performance.
• Coordinate with the MSI Operations Manager and other MSI personnel to effectively utilize employees, equipment, machining capabilities, and other available resources.
• Monitor job progress, identify potential delays or issues, and take appropriate action to keep work on schedule and within established budgets.
• Support the development and implementation of processes that improve safety, quality, productivity, turnaround time, and profitability.
• Maintain an organized and efficient work environment and ensure employees understand daily priorities and job expectations.
• Develop and prepare estimates and quotations for repairs, rebuilds, service work, installations, and other assigned projects, including labor, materials, parts, outside services, and other anticipated job costs.
• Identify, source, and procure parts, materials, and outside services required for assigned jobs while considering cost, availability, lead time, and customer requirements.
• Identify changes in scope or additional work discovered during job execution and ensure appropriate communication, pricing, and authorization are completed before proceeding when required.
• Collaborate with MSI machining personnel when jobs require machining, fabrication, modification, or reverse engineering of components to ensure work is properly scoped, coordinated, and completed.
• Ensure completed work meets applicable customer requirements, specifications, and company quality standards, including appropriate inspection, testing, and documentation prior to completion or return to service.

Team Leadership

• Supervise, mentor, and develop assigned technicians, mechanics, and support personnel.
• Conduct performance evaluations and provide coaching, training, and professional development opportunities.
• Foster a positive, accountable, and safety-focused work environment.
• Assist with recruiting, hiring, and workforce planning initiatives.
• Assign work, establish daily priorities, monitor employee productivity and workmanship, and ensure employees have the information, materials, tools, and resources necessary to complete assigned work.

Customer and Business Development

• Serve as a primary point of contact for assigned jobs, maintaining strong customer relationships and providing timely communication regarding scope, schedule, job status, changes, and completion.
• Work with customers and internal personnel to clearly define project scope, expectations, and execution requirements.
• Collaborate with sales and business development teams to identify growth opportunities.
• Resolve customer concerns and ensure timely communication throughout project execution.

Safety and Compliance

• Promote and enforce company safety programs, policies, and procedures.
• Ensure compliance with OSHA regulations and all applicable industry standards.
• Conduct regular safety meetings, audits, and inspections.
• Investigate incidents and implement corrective actions as necessary.

Financial Management

• Monitor labor utilization, material costs, purchasing, and other operational costs within the industrial equipment operation.
• Monitor job costs and review project profitability against estimated performance, identifying variances and opportunities to improve estimating accuracy, productivity, and margins.
• Maintain effective vendor relationships and ensure purchasing activities are conducted in accordance with company policies, approval requirements, and job budgets.
• Provide operational and financial information to the MSI Operations Manager to support forecasting, budgeting, and planning activities.

Qualifications

• Five years of relevant experience in an industrial, mechanical, service, machining, or construction environment preferred, along with demonstrated leadership experience or the ability to successfully lead employees and manage work.
• Ability to understand job costs, develop estimates, manage multiple priorities, and make sound operational decisions.
• Experience with industrial equipment service, repair, rebuild, maintenance, installation, machining, or similar industrial operations preferred.
• Strong leadership, communication, and organizational skills.
• Valid driver's license and ability to travel.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person