What are the responsibilities and job description for the Plant Administrative Assistant position at Industrial Pallet Corp.?
Who We Are
We’re on a mission:
To be the TEAM of choice for our people and the PARTNER of choice for our customers and vendors.
From humble beginnings in a machine shed to an operation of 600 people, IPC is now a national leader in pallet manufacturing, recycling, and logistics innovation. We’re gritty, growing, and focused on building real relationships and real solutions.
About the Role
The Office & Operations Support Specialist plays a critical role in creating positive first impressions and ensuring smooth daily operations within the Remington facility. This position provides administrative, operational, and visitor-facing support while upholding IPC’s core values and fostering a positive, team-centered culture.
What You'll Do
Front Desk & Visitor Experience
- Provide a warm, professional first impression for all visitors, drivers, vendors, and callers.
- Greet and assist outside visitors courteously and efficiently.
- Answer, route, and respond to incoming calls professionally.
- Maintain a clean, organized, and welcoming work area.
Office Support
- Pick up, sort, and distribute daily mail and packages.
- Order and maintain office supplies.
- Serve as liaison between Remington Operations and Logistics.
- Build strong relationships with Drivers; support HR with Driver needs.
- Assist with Driver Appreciation Week planning.
Operations & Reporting
- Manage BOLs, CANT receipts, Cut Stock entries, invoicing, A/P & A/R.
- Complete Remington Daily Results production report.
- Prepare work orders and maintain Heat Treat logs and reports.
Continuous Improvement
- Keep all manuals updated.
- Recommend process improvements and efficiency opportunities.
- Complete additional tasks as assigned.
Qualifications
- Previous administrative, office support, or operations support experience preferred.
- Strong communication skills—professional, clear, and people-focused.
- Ability to maintain organization in a fast-paced environment.
- Basic accounting or data entry experience is a plus.
- Proficiency with Microsoft Office Suite and general computer systems.
- Strong customer service orientation and a positive, collaborative attitude.
What We Offer
Schedule & Work Environment
- 8-hour shifts, Monday–Friday
- On-site role in Remington, IN
Benefits
- 401(k) Matching
- Health, Dental, Vision, and Life Insurance
- Disability and AD&D Coverage
- Health Savings Account (HSA)
- Paid Time Off