Demo

Senior Delivery Lead

Indotronix Avani Group
Stuart, FL Contractor
POSTED ON 4/29/2026
AVAILABLE BEFORE 5/27/2026

Deliver technical solutions across Genesys, Salesforce, BrightTree, and Alveria platforms. Role requires strong delivery leadership, RAID management, and cross-functional coordination with likelihood of extension.

Core Responsibilities:

  • Lead delivery of multi-platform technical solutions with focus on dependencies, risks, and milestone tracking
  • Manage RAID (Risks, Actions, Issues, Dependencies) across technical domains
  • Unblock escalations and anticipate risks based on prior implementation experience
  • Oversee third-party vendors (e.g., data migration system integrators)
  • Create executive artifacts (PowerPoint, Excel) tailored to technical and business stakeholders
  • Handle resourcing and capacity planning as priorities shift (plan is 80% defined, 20% dynamic)

Technical Stack:

  • Primary platforms: Genesys, Salesforce, BrightTree, Alvaria
  • Integration scope: Screen pop, telephony, IVR, voice agents, contact center campaigns
  • Not mandatory but preferred: Candidates with Genesis Salesforce experience strongly preferred; other enterprise delivery experience considered

Salary : $80 - $90

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