Senior Collections Specialist

Key Responsibilities:

• Accounts Receivable Management: Monitor and manage accounts receivable to ensure timely collection of outstanding invoices.
• Collections: Initiate and manage collection activities, including sending reminders, making collection calls, and negotiating payment plans.
• Customer Communication: Communicate with customers regarding account status, payment discrepancies, and resolution of billing issues.
• Record Maintenance: Maintain accurate and up-to-date records of all credit and collection activities.
• Dispute Resolution: Work with internal teams and customers to resolve payment disputes and discrepancies.

Education and Experience requirements:

• 5 years’ experience as a Credit & Collection Specialist or in a similar role.
• Strong understanding of credit and collections principles and practices.
• Bachelor’s degree in finance, business, or related field.
• Proficiency in accounting software (Great Plains) and Microsoft Office Suite (Excel, Word, PowerPoint).