Communications Digital Manager (Communications Generalist)

JACOBS SCHOOL OF MUSIC (BL-MUS-IUBLA)

Jacobs School of Music seeks a social media leader adept at working with photo and video creation and editing. We are looking for a Team Member: someone who works collaboratively, who understands the value of strategic and transparent planning, is keen to pitch ideas, and who is enthused about publicizing all the programs and products of Jacobs School of Music.

Department-Specific Responsibilities

• Manages organic and paid social media content development for digital channels; is a deft creator and producer.
• Takes the lead on managing social media content calendar timelines and publication.
• Understands analytics and data-driven management; leverages Hootsuite and other social media analytics tools for reporting and optimization.
• Works with social media managers across the Jacobs' ecosystem, and throughout Indiana University (IU) social teams.
• Tracks competitor content and social media trends that may impact content and strategy.
• Responsible for community management, including timely response to reviews, comments, direct messages, tags, and shares/re-shares.
• Leads on email marketing through Salesforce works with team to develop and edit content for this work.
• Works collaboratively across the team for asset creation as well as innovative placement and dissemination.
• Supports photo and video capture of Jacobs events to help further storytelling.
• Coordinates content promotion and paid ad campaigns on social platforms.
• Captures field photos and footage.
  
  

General Responsibilities

• Independently creates basic communications for print and e-distribution on behalf of department or functional area within department and in support of departmental goals and objectives; communications may be interdepartmental; staff, faculty, or student-focused; or external.
• Responds to inquiries and requests and explains policies, procedures, and context of communications.
• Manages relationships with various internal and external stakeholders and creates communications coverage for relevant initiatives, events, and programs.
• Prepares communications timelines and shares progress of communications toward relevant deadlines with manager, team members, and other relevant constituents.
• Regularly monitors relevant social media and news sites; researches relevant subject matter to increase knowledge in area(s) of specialty.
• Utilizes various communications software programs and delivers communications in multiple formats to a variety of audiences.
  
  

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION

Required

• Bachelor's degree in communications, journalism, English, public relations, or related field.
  
  

Preferred

WORK EXPERIENCE

• Some experience in relevant field.
  
  

Skills

Required

• Proficient written and verbal communication skills.
• Maintains a high degree of professionalism.
• Demonstrates time management and priority setting skills.
• Demonstrates a high commitment to quality.
• Possesses flexibility to work in a fast paced, dynamic environment.
• Seeks to acquire knowledge in area of specialty.
  
  

Preferred

• Detail-oriented and efficient, with strong organizational skills.
• Ability to work on multiple projects simultaneously and meet tight deadlines.
• Awareness of social media and marketing trends, as well as competitive intelligence techniques.
• Adept at cross-channel posting, content strategy and brand building.
• Ability to build relationships across all organizational departments, including overarching IU infrastructure and requirements.
• Ability to bring a sense of humor.
  
  

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Salary $52,500 - $55,000. Based upon with qualifications.

IU Bloomington Campus.

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events
• Employee assistance program (EAP)
  
  

Learn more about our benefits by reviewing the IU Benefit Programs Brochure.

Career Level: Core

FLSA: Exempt

Job Function: Marketing & Communications

Job Family: Communications Generalist

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This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

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